Join to apply for the Community Manager role at GLG
Join to apply for the Community Manager role at GLG
The Community Manager, Network Management will lead engagement and growth strategies for key expert populations within GLG’s Network, with a focus on the Energy & Industrials (EI) sector. This is both a strategic and execution-focused role — ideal for someone who enjoys owning a vertical, solving problems, and driving measurable impact through both thought leadership and hands-on execution.
This role is responsible for driving the health and value of the Network by improving expert activation, retention, and client impact. The Community Manager will collaborate closely with cross-functional teams — including Network Management, Member Success, Product, Engineering, Client Solutions, Events, and Marketing to enhance expert experience and deliver commercial value aligned to GLG’s broader strategy.
Key Responsibilities
The Community Manager, Network Management will be responsible for the following:
End-to-end population management
- Act as the internal subject matter expert and strategic owner of the Energy & Industrials expert population, identifying commercial opportunities and building internal awareness of the sector's nuances and priorities
- Develop and execute population-specific engagement and retention strategies to ensure Network Members are discoverable, high-quality, and ready to engage with GLG clients
- Quantify demand for and supply of Network Members in the EI sector based on the needs of the business
- Conduct gap analyses to identify and address areas for new recruitment, expert activation, or improved targeting
- Serve as the voice of Network Members within internal teams, advocating for improvements to their experience throughout the lifecycle
- Partner with Member Success, Product, and Engineering to enhance onboarding, matching, and retention workflows for EI experts
- Partner with Client Solutions, Data, Product, Engineering, and Member Success to coordinate expert-related initiatives and ensure alignment across teams
- Ensure EI experts are surfaced and effectively used by GLG clients, improving utilization and impact
- Gather insights from managing the EI population and share learnings across the Network Management team to shape playbooks and scale best practices
- Increase engagement within the EI expert population, as measured by metrics such as accept rates, invite/paid ratios, and total project volume (TPV)
- Reduce missed demand for the population, working with data analytics and the client segments to measure and track.
- Increase number of unique Network Members actively contributing to captured demand, as measured by utilization rate of the population. This will involve both recruiting new members into the population, activating existing members, and ensuring the population is discovered and used by GLG clients.
- 5–7+ years of experience in a product, marketing, program management, or similar capacity
- 3–5 years of post-graduate work experience in the Energy & Industrials sector or a related field (e.g., energy, manufacturing, engineering services, logistics and supply chain, utilities, clean tech, oil & gas, infrastructure, transportation, or construction), with a strong grasp of industry dynamics, roles, and terminology
- Familiarity with expert types, knowledge needs, and commercial trends within the Energy & Industrials vertical
- Strong data fluency — able to interpret and use quantitative insights to drive decision-making
- Demonstrated performance and business judgment in areas such as client service, project execution, relationship management, or business development
- Comfortable working in an ambiguous, fast-paced, entrepreneurial environment
- Creative thinker with an adaptive mindset and a proactive approach to problem-solving
- Effective communicator and collaborator with experience driving cross-functional change
- Proficient in PowerPoint and comfortable presenting to senior internal stakeholders
- Highly organized with strong attention to detail and ability to manage multiple priorities
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
The anticipated hiring base salary range for this role is:
$111,000—$120,000 USD
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Marketing and SalesIndustries
Financial Services, Information Services, and IT Services and IT Consulting
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