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Sr UX Designer I Job at LexisNexis in Raleigh

LexisNexis, Raleigh, NC, United States, 27601

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Job Summary: A Senior UX Designer I leads the design strategy for a business or product line. She/he is an expert user of a number of design tools. She/he informally mentors other designers.

Responsibilities

Customer (or User) Focus

  • Has a solid understanding of customer use cases.
  • Rallies the cross functional team around customer needs.
  • Advocates for customers with the agile team and helps inspire the team to want to know more.
  • Creates processes that are good at discovering customer needs and product design options.
  • Aligns team and coaches the team to ensure customer needs are met.

Creative Problem Solving

  • Involves customers in product innovation that delivers value to users and growth.
  • Can challenge the status-quo with confidence.
  • Demonstrates energy and vision to see through innovative ideas.
  • Takes on board others' ideas and provides recognition for them.

Product Design

  • Mastery of User-centered design process.
  • Mastery of interaction design skills and attention to detail.
  • Works with UX Researcher to understand the user needs, making proactive use of insights to drive design.
  • Proficiency in Human Factors Engineering and other User-Centered Design methodologies.
  • Manage the UCD deliverables for the project.
  • Assist in the developing strategy for the customer-facing product/application.

Data Driven Analysis & Testing

  • Identifies gaps where data is needed and works with business to fill them.
  • Summarises data from analytics packages, customer insight or other sources to understand context of research work.
  • Proactively uses data to establish key metrics for projects.
  • Regularly tests design work with users in partnership with UX Research team.
  • Iterates research methods based on testing and data analysis.
  • Uses data to inform testing future strategy.

Technical Skills

  • Has an excellent knowledge of the tech stack of the organisation.
  • Uses design software (Axure, Sketch, Invsion) to expert level.
  • Mentors junior designers in technical skills.
  • Builds good working relationships with tech teams.
  • Produces designs across all platforms.

Competencies

Personal Capability

Practices Self-Development

  • Takes ownership of own development and career
  • Initiates regular conversations with manager, coach or mentor regarding self-development
  • Understands what is required by the business to be successful and maps development plan accordingly
  • Learns from success and failures
  • Looks to build challenges into current assignments
  • Utilises formal and informal networks effectively

Solves Problems and Analyzes Issues

  • Is able to ask effective questions and collect facts from multiple sources in order to solve problems
  • Is able to effectively identify and analyze problems and propose solutions
  • Effectively manages day-to-day issues and problems without intervention

Innovates

  • Develops new ideas to improve process or product, and is able to prepare implementation plans
  • Integrates and builds on new ideas from others
  • Creates new opportunities by applying different perspectives and challenging the status -quo
  • Is recognised as an innovative thinker

Interpersonal Skills

Communicates Powerfully and Prolifically

  • Provides clear instructions and direction to others
  • Is able to both actively listen to and effectively question to understand another’s viewpoint
  • Helps others understand situations by communicating business context

Collaboration and Teamwork

  • Encourages co-operation between all members of the team
  • Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
  • Helps people to resolve conflict
  • Identifies and removes barriers to team performance
  • Identifies ways for further collaboration across teams

Builds Relationships

  • Establishes rapport with others on the team and across teams
  • Works effectively with others to get work done
  • Treats all individuals with respect
  • Handles difficult situations, minimising conflict

Experience (US Only) and Education

Suggested Minimum Years of Experience: 6-8 years

Critical Experiences (Required for entry into this role): N/A

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Design, Art/Creative, and Information Technology
  • Industries

    IT Services and IT Consulting

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