Valvoline Instant Oil Change - Henley Enterprises is hiring: IT Technical Writer

Join to apply for the IT Technical Writer role at Valvoline Instant Oil Change - Henley Enterprises

Join to apply for the IT Technical Writer role at Valvoline Instant Oil Change - Henley Enterprises

Henley Enterprises, Inc. (and our associated entities) is a privately-owned Franchisee of Valvoline Instant Oil Change (VIOC) currently operating over 260 VIOC locations in Massachusetts, New Hampshire, Rhode Island, Maryland, Virginia, Delaware, Florida and California. The Company has grown rapidly and is projecting continued growth moving forward.

POSITION SUMMARY:

Seeking a skilled and motivated Technical Writer with Business Analyst skills to document critical IT projects and processes across our technical teams. This role will support both field and corporate technology and contribute directly to our transition toward agile methodologies by gathering requirements for many current projects. If you're passionate about technology and have a talent for clear, concise documentation, we’d love to hear from you.

This exempt, salaried position will be initially a temporary four month assignment, with the opportunity to transition to a regular, fulltime position based on demonstrated performance and the Company’s ongoing needs. The salary for the position is $1,923.07 weekly, or $100k annualized. The role is based out of the Company’s corporate offices in Newton Highlands, MA, and supports a hybrid (combination office and work from home) work arrangement.

ESSENTIAL JOB FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Assist in gathering and clarifying requirements for ongoing and new projects by interviewing project members, end users, and other interested stakeholders
• Document IT projects and technical processes across Software Engineering, IT, and Development teams
• Create user guides, process documentation, and internal manuals tailored to various technical audiences
• Act as a key contributor in our agile transformation by helping facilitate the SCRUM process

QUALIFICATIONS

Skills and Competencies

• Experience working directly with business stakeholders
• Strong writing and communication skills, with the ability to translate complex technical content into clear documentation
• Highly self-motivated, goal-oriented, and capable of working independently to meet deadlines
• SCRUM experience is a plus, but not required
• Any hands-on experience in software engineering, IT, QA, or business analysis is a bonus, though not required

Education and Experience

·Minimum of 5 years in a technical writing or documentation-focused role within software engineering, IT, or related fields

·Bachelor’s degree or equivalent work experience

ENVIRONMENTAL & PHYSICAL REQUIREMENTS

• 90% of work in a climate-controlled internal office environment working under normal office conditions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, see, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 10 pounds.

The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.

We participate in the E-Verify program.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Automotive

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