Recruit, Staff, Hire, LLC
Communications Support Specialist
Recruit, Staff, Hire, LLC, New Orleans, Louisiana, United States, 70123
New Orleans, LA
Order: 1247318
Order Type : Temp
We're looking for a Communications Support Specialist to help support our client's infrastructure and customer communication processes. This position is ideal for someone skilled in business analysis, customer service, and communication management.
This is a contract and part-time position.
Responsibilities:
Manage communication processes, including handling escalations and tracking email resolutions. Address customer concerns and escalate issues to ensure timely resolution. Assist with scheduling community and stakeholder meetings, including one-on-ones. Monitor social media alerts and help with customer notification processes. Compile and maintain regular reports to update the project team and management. Requirements:
Strong written and verbal communication skills with a focus on customer service. 2+ years of experience in data analysis using tools like Excel, Access, or SQL Server. Ability to quickly learn and apply software functionality and terminology.
Order: 1247318
Order Type : Temp
We're looking for a Communications Support Specialist to help support our client's infrastructure and customer communication processes. This position is ideal for someone skilled in business analysis, customer service, and communication management.
This is a contract and part-time position.
Responsibilities:
Manage communication processes, including handling escalations and tracking email resolutions. Address customer concerns and escalate issues to ensure timely resolution. Assist with scheduling community and stakeholder meetings, including one-on-ones. Monitor social media alerts and help with customer notification processes. Compile and maintain regular reports to update the project team and management. Requirements:
Strong written and verbal communication skills with a focus on customer service. 2+ years of experience in data analysis using tools like Excel, Access, or SQL Server. Ability to quickly learn and apply software functionality and terminology.