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eTeam

Content Operations - Content Specialist III

eTeam, Menlo Park, California, United States, 94029

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Role: Content Specialist III Location: Remote Duration: 6 months

Job Responsibilities: Write, edit and review content for Meta platforms, ranging from creative copy to AI model prompting Perform analysis and produce reports with compelling, actionable insights for our partners Strong critical thinking skills with the ability to interpret and implement guidelines beyond a purely literal approach, adapting reasoning to novel or ambiguous scenarios Apply guidelines to review content at scale, maintaining commitment to accuracy and consistency Annotate and evaluate qualitative data surrounding conversationality of AI models Assessing conversational quality issues in model and applying them via various prompting practices Writing and testing system prompts with clear, compelling natural language to steer model performance Collaborate with our content and product teams to improve user experience Have the ability to work an extended schedule as required, including Saturday and Sundays

Minimum qualifications: 6+ years of experience with journalism, digital content strategy, production or relevant skills Deep experience in prompt engineering, annotation and experience using AI tools Demonstrated critical thinking skills and impeccable track record of editorial judgment around nuanced topics (politics, bias, gender, religion etc.) to quality control large datasets of text Familiarity with AP Style Excellent communication skills, verbal and written Proficiency in spreadsheet apps (e.g. Google Sheets, MS Excel) and/or other data analytics tool Ability to perform and support basic data analysis and visualization

Preferred qualifications: Knowledge of the social media landscape Storytelling experience Editorial experience in creating and publishing multimedia content across various formats, including text, audio, and video Backgrounds with visual experience (photo editing, video production) or creative writing

Education/Experience: • Bachelor's degree required.