Communications Manager, Digital Writer

We are Guggenheim, a global constellation of museums unlike any other in the world. Four museums on three continents, united by the power of groundbreaking art to connect us to ourselves and to each other. Since our founding in 1937, the Guggenheim has introduced, celebrated and brought to the public the newest voices and visions in modern and contemporary art. When Solomon R. Guggenheim and Hilla Rebay set out to share the joy they first experienced in discovering experimental art, they initiated the creative risk-taking that is today synonymous with Guggenheim throughout the world. Across the globe, each Guggenheim stands not just as a backdrop for visionary art but as masterpieces in and of themselves to experience.

SUMMARY OF POSITION:
Guggenheim New York is seeking a Communications Manager, Digital Writer to develop and coordinate written content across the institution's internal and public-facing platforms. This role will play a key part in unifying the museum's institutional voice and enhancing storytelling across PR, web, and internal channels.

The ideal candidate is an experienced and expert writer and copy editor with a strong understanding of media relations, digital content strategy, institutional messaging, and cross-department and cross-institutional communications. This role is part of the PR team and will work alongside the Public Relations Manager and Communications Associate; it will also bridge the work of press, marketing (social media, video leads), and brand (design, photography leads) teams to create a more cohesive and engaging digital presence on the museums owned channels.

SKILL AND EXPERIENCE REQUIREMENTS:

• Proven experience as an editor, writer, and/or content strategist.
• Excellent writing and editing skills, with an understanding of institutional communications, brand voice, editorial standards, and the cultural media landscape.
• A passion for storytelling, audience engagement, and bringing institutional values to life through storytelling and digital content.
• Experience managing and updating websites (e.g., new and existing CMS and CRM platforms such as WordPress, Drupal, Salesforce, or similar).
• Highly collaborative mindset and ability to work cross-functionally within the Communications department (PR, marketing, social, and brand teams) and cross-institutionally with Curatorial, Advancement, Operations, and other departments.
• Bachelor's degree or focus in writing, literature, art history, communications, or related fields is a plus.
• 2-4 years of experience in communications, PR or Marketing agency, or related role-- preferably in a creative field, nonprofit, or mission-driven organization.

KEY RESPONSIBILITIES:
Duties may include, but are not limited to, the following:
Content Development & Editorial:

• Write, edit, and adapt content from press releases and communications materials for the institutions webpages including the drafting of exhibition descriptions, program highlights, and special projects for the website.
• Work with PR, Social Media, Marketing, and Brand, serving as lead copy editor to ensure tone, voice, and message align with institutional brand and department goals.
• Collaborate on storytelling with PR and marketing colleagues that brings energy and clarity to the museums website and clarity to external and internal museum messaging and narratives.
• Collaborate with marketing and brand teams (social media, video, and photography) to connect and amplify messaging across platforms and support a more dynamic and user-focused digital content experience.

Website Management:

• Oversee and update key areas of the website, including the press room, newsroom, exhibition, and program pages.
• Work with colleagues to streamline content and web management processes.

Internal Communications:

• Develop, edit, and manage compelling content for internal communications channels including Intranet, e-communications, and select speaker remarks with the aim to energize Guggenheim New Yorks narrative and reflect institutional values and priorities.

WORK DEMANDS and ENVIRONMENT :

• Ability to travel within the metropolitan area as required to perform the above duties at any of the Guggenheims owned or leased properties upon request.
• Occasionally work may be conducted outdoors, exposure to varied weather conditions.
• Ability to work nights, weekends, holidays on occasion.
• Ability to lift at least 25 lbs.

EDUCATION :

• A Bachelors Degree a plus

CERTIFICATES, LICENSES, REGISTRATIONS : N/A

REPORTS TO : Senior Director Communications and Public Relations

LOCATION : One Liberty Plaza, New York, NY 10006

WORK SCHEDULE : Hybrid eligible, and hours vary based on position

POSITION TYPE : Full-time, Exempt, This position is covered by a Collective Bargaining Agreement with Local 2110 UAW.

SALARY RANGE: $75,000 Annually

The Guggenheim is dedicating itself to creating paths that lead to a more inclusive and diverse institution. We encourage inquiries from applicants who will reflect the plurality of our culture and our global audience. The Guggenheim does not discriminate on the basis of age, race, creed, color, religion, marital status, gender identity and/or expression, sexual orientation, veteran status, national origin or disability status.

Department: Global Communications
This is a non-management position
This is a full-time position

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