Senior Content Developer

Senior Content Developer

ADP is hiring a Senior Content Developer.

The Senior Content Developer will directly influence the quality and effectiveness of ADP's content deliverables, ensuring that persona-based information drives measurable business results and supports both users and colleagues across the organization.

This role involves collaborating with cross-functional stakeholders, authoring and structuring content using DITA/XML, leading peers on best practices, and contributing to projects that enhance information architecture and content reuse strategies.

Success requires a blend of technical expertise, proactive communication, and collaborative mindsetthose who take initiative, adapt quickly, and enjoy both individual work and team leadership will excel in this dynamic, growth-oriented environment.

Responsibilities

This individual is an experienced structured author, proficient in DITA XML, who can support information architecture. In this role, you will collaborate with various stakeholders to gather information and deliver persona-based content that provides measurable business impact. The right candidate will enjoy the individual contributor aspects of authoring, the team lead aspects of providing expertise and guidance to their peers, and the collaboration aspects of partnering with other content developers on effective reuse strategies.

Requirements

• 5+ years of experience in structured authoring.
• In-depth DITA/XML knowledge and experience with relevant tools (IXIASoft, Oxygen XML editor).
• Ability to analyze content structure for semantic value.
• Demonstrated ability to research, probe, analyze trends, problem solve complex issues, and recommend appropriate course of action.
• Experienced project management skills; successfully able to manage multiple assignments at once.
• Proven ability to facilitate discussions and activities necessary to define and capture complex processes and procedures.
• Superior verbal, written communication, and presentation skills.
• Ability to build relationships with colleagues across departments and seniority levels.
• Self-motivated and takes initiative.
• Comfortable working independently or in a team.