Compunnel
Job Summary:
We are seeking a detail-oriented Technical Content Writer to support the Quality Management System (QMS) documentation efforts. The ideal candidate will have a strong foundation in technical writing, a collaborative mindset, and experience working with cross-functional teams to produce high-quality, compliant process documents, guides, forms, and templates.
Key Responsibilities:
Education:
Education: Bachelors Degree
We are seeking a detail-oriented Technical Content Writer to support the Quality Management System (QMS) documentation efforts. The ideal candidate will have a strong foundation in technical writing, a collaborative mindset, and experience working with cross-functional teams to produce high-quality, compliant process documents, guides, forms, and templates.
Key Responsibilities:
- Create and maintain QMS process documentation using Microsoft Office tools (Word, Excel, PowerPoint, Visio, SharePoint).
- Collaborate with subject matter experts (SMEs) in Operations, Engineering, and Support to draft clear, accurate, and logically structured business process documents.
- Review and revise existing documentation to ensure consistency, procedural accuracy, and alignment with organizational standards.
- Ensure all documents meet industry, customer, and internal policy requirements for compliance and quality.
- Evaluate documentation requests and changes with input from SMEs, and determine the appropriate course of action (approve, revise, or reject).
- Manage multiple writing projects simultaneously, ensuring timely delivery and regular communication with stakeholders.
- Provide status updates for each assigned task and proactively request additional assignments upon task completion.
- Utilize workflow and collaboration tools within Microsoft SharePoint to manage documentation processes.
- Support additional writing or documentation tasks as needed by the team lead or department leadership.
Education:
- Bachelor’s degree in English, Technical/Professional Writing, or a related field with 3+ years of relevant experience,
- OR
- Associate’s degree with 6+ years of technical writing or process documentation experience.
- Proven experience in technical or professional writing, particularly in creating and managing process documents.
- High proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, and SharePoint.
- Experience with SharePoint workflow functionalities is preferred.
- Excellent written and verbal communication skills with attention to detail.
- Strong organizational, analytical, and time management skills.
- Ability to work independently and manage multiple projects simultaneously.
Education: Bachelors Degree