Senior Event Planner Job at Compass Group USA in Washington

Senior Event Planner

As the Senior Event Planner, you'll lead the catering operations at The World Bank, managing a high volume of daily hospitality requests and overseeing the performance of the Event Planner. Your role is both strategic and hands-onensuring timely service delivery, overseeing inbox communications, and maintaining exceptional client satisfaction.

Key Responsibilities:

• Oversee and manage all daily catering requests for internal meetings and conferences
• Supervise and mentor the Event Planner, ensuring accuracy, responsiveness, and quality of service
• Manage the shared email inbox, triage requests, assign responsibilities, and ensure timely responses
• Liaise with clients to confirm service needs, delivery timing, dietary requirements, and special setups
• Collaborate with culinary, delivery, and facilities teams to ensure efficient operations and seamless service
• Maintain and improve service standards and workflow processes
• Track service trends, client feedback, and order volume for reporting and improvements
• Step in to manage high-profile or complex service requests as needed
• Ensure billing accuracy and maintain organized service records

Qualifications:

• 4+ years of experience in hospitality, catering, or conference services
• 12 years of experience managing or supervising team members
• Proven ability to coordinate multiple service requests in a fast-paced environment
• Strong written and verbal communication skills
• Experience managing a shared email inbox and prioritizing service requests
• Proficiency in Microsoft Office and catering or booking software
• Proactive, detail-oriented, and client-focused approach
• Availability for early morning or peak service hours as needed

Associates at Restaurant Associates are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.

Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace.

Req ID: 1443841

Restaurant Associates

Leah Curry