Michael's Inc is hiring: Sales Team + Event Planner Job at Michael's in Omaha in

Store - OMAHA-W MAPLE, NE

Deliver friendly customer service, help customers shop in our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store, including maintaining store recovery standards to deliver our Brand Promises.

1. Help customers shop, locate products, and provide solutions.
2. Provide a fast and friendly checkout experience; execute cash handling to standards.
3. Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments.
4. Educate customers on the Voice of Customer (VOC) survey.
5. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
6. Participate in truck unload, stocking, and planogram (POGs) processes.
7. Complete merchandise recovery and maintenance, including merchandise return/go back process and store recovery to ensure a well-merchandised and in-stock store.
8. Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
9. Support shrink and safety programs.
10. Adhere to Standard Operating Procedures (SOPs) and company policies to ensure compliance with laws and standards.
11. Interact respectfully with others, promote a positive image, and serve as a role model for team members.
12. Cross-train in Custom Framing selling and production.

Other duties as assigned.

Preferred Knowledge / Skills / Abilities

Retail and/or customer service experience preferred.

Physical Requirements & Work Environment

• Ability to stand for long periods.
• Ability to move throughout the store.
• Bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves using ladders or similar equipment.
• Work in climate-controlled public retail areas; some outdoor work; some stockroom work that may not be climate controlled; work hours include nights, weekends, and early mornings.

Applicants in the U.S. must meet legal requirements. Michaels requires team members to be at least 16 years old.

At Michaels, our purpose is to fuel the joy of creativity. We operate over 1,300 stores in North America and online. We prioritize team wellbeing with benefits like health insurance, paid time off, tuition assistance, and employee discounts. For more, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer committed to inclusion and reasonable accommodations for individuals with disabilities. For accommodations, contact Customer Care at 1-800-642-4235.

EEOC and federal posters are available for review.

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