Shamin Hotels
Expeditor, Catch 31 Hilton Virginia Beach Oceanfront
Position Overview Job Title: Expeditor Location: 3001 Atlantic Ave, Virginia Beach, VA 23451 Schedule: Variable or Part-Time (must include weekends and holidays) Work Environment: Oceanfront hotel right on the boardwalk Summary: The Food Expeditor is responsible for managing the flow of orders from the kitchen to the dining area. This includes checking food orders for accuracy, quality, and presentation, coordinating with kitchen and serving staff, and ensuring timely delivery of food to guests. The ideal candidate is detail-oriented, thrives in fast-paced environments, and has excellent communication and organizational skills. What You'll Do: Ensure all orders leaving the kitchen meet quality, presentation, and timing standards. Act as the communication bridge between kitchen staff and servers. Check each dish for proper garnishing, temperature, and portion size. Ensure that food modifications or special requests are correctly followed. Keep the pass area clean and organized. Manage the queue of outgoing dishes and prioritize according to order timing. Alert the kitchen to delays or problems with orders. Communicate effectively with front-of-house staff to coordinate table service. Assist in packaging takeout or delivery orders, if needed. Customer Service: Provide friendly and attentive service to customers, greeting them warmly and answering any questions about the menu or specials. Anticipate and respond promptly to customers' needs, ensuring a positive dining experience. Handle customer inquiries or requests courteously and professionally. Safety and Hygiene: Adhere to food safety and sanitation guidelines to prevent cross-contamination and ensure food safety. Handle food items and serving utensils with care to avoid spills or accidents. Maintain cleanliness and organization in the food running area and other work areas. Qualifications We Live by Our "TOP" Values: T TEAM UP: Collaborate, support others, and stay golden O OWN IT: Take pride, stay accountable, and never stop learning P PASSIONATELY SERVE: Be positive, show you care, and create memorable experiences We're looking for team players who embody these values every day. Friendly and outgoing personality with excellent interpersonal skills. Strong communication abilities, both verbal and non-verbal. Strong attention to detail. Customer service-oriented mindset with a focus on guest satisfaction. Ability to remain calm and composed in fast-paced or high-pressure situations. Basic knowledge of the establishment's services, amenities, and layout. Professional appearance and demeanor. Prior experience working in a fast pace high volume restaurant Flexibility to work varying shifts, including evenings, weekends, and holidays. Why Work with Us? Competitive Pay Go Hilton Travel Discounts for team members & eligible family Shamin Perks Save on gym memberships, movie tickets, amusement parks, rental cars, and more $100 Referral Bonus after your referral completes 90 days Work with an oceanfront view in a fun, fast-paced restaurant Note: This may be a seasonal or part-time position. Full-time benefits such as health insurance, PTO, and 401K do not apply unless otherwise specified. About Shamin Hotels: Shamin Hotels is the largest hotel owner and operator in Virginia, with 70+ hotels across multiple states. Founded in 1978, our growth is powered by passionate service and a commitment to teamwork, ownership, and opportunity. Learn more at Shamin Hotels is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Only those selected for interviews will be contacted.
Position Overview Job Title: Expeditor Location: 3001 Atlantic Ave, Virginia Beach, VA 23451 Schedule: Variable or Part-Time (must include weekends and holidays) Work Environment: Oceanfront hotel right on the boardwalk Summary: The Food Expeditor is responsible for managing the flow of orders from the kitchen to the dining area. This includes checking food orders for accuracy, quality, and presentation, coordinating with kitchen and serving staff, and ensuring timely delivery of food to guests. The ideal candidate is detail-oriented, thrives in fast-paced environments, and has excellent communication and organizational skills. What You'll Do: Ensure all orders leaving the kitchen meet quality, presentation, and timing standards. Act as the communication bridge between kitchen staff and servers. Check each dish for proper garnishing, temperature, and portion size. Ensure that food modifications or special requests are correctly followed. Keep the pass area clean and organized. Manage the queue of outgoing dishes and prioritize according to order timing. Alert the kitchen to delays or problems with orders. Communicate effectively with front-of-house staff to coordinate table service. Assist in packaging takeout or delivery orders, if needed. Customer Service: Provide friendly and attentive service to customers, greeting them warmly and answering any questions about the menu or specials. Anticipate and respond promptly to customers' needs, ensuring a positive dining experience. Handle customer inquiries or requests courteously and professionally. Safety and Hygiene: Adhere to food safety and sanitation guidelines to prevent cross-contamination and ensure food safety. Handle food items and serving utensils with care to avoid spills or accidents. Maintain cleanliness and organization in the food running area and other work areas. Qualifications We Live by Our "TOP" Values: T TEAM UP: Collaborate, support others, and stay golden O OWN IT: Take pride, stay accountable, and never stop learning P PASSIONATELY SERVE: Be positive, show you care, and create memorable experiences We're looking for team players who embody these values every day. Friendly and outgoing personality with excellent interpersonal skills. Strong communication abilities, both verbal and non-verbal. Strong attention to detail. Customer service-oriented mindset with a focus on guest satisfaction. Ability to remain calm and composed in fast-paced or high-pressure situations. Basic knowledge of the establishment's services, amenities, and layout. Professional appearance and demeanor. Prior experience working in a fast pace high volume restaurant Flexibility to work varying shifts, including evenings, weekends, and holidays. Why Work with Us? Competitive Pay Go Hilton Travel Discounts for team members & eligible family Shamin Perks Save on gym memberships, movie tickets, amusement parks, rental cars, and more $100 Referral Bonus after your referral completes 90 days Work with an oceanfront view in a fun, fast-paced restaurant Note: This may be a seasonal or part-time position. Full-time benefits such as health insurance, PTO, and 401K do not apply unless otherwise specified. About Shamin Hotels: Shamin Hotels is the largest hotel owner and operator in Virginia, with 70+ hotels across multiple states. Founded in 1978, our growth is powered by passionate service and a commitment to teamwork, ownership, and opportunity. Learn more at Shamin Hotels is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Only those selected for interviews will be contacted.