Corporate Communications Manager
Crate and Barrel, Northbrook, IL, US, 60065
Duration: Full Time
We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to peoples homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the makingand our story is still unfolding.
Were here for it. We think you should be too. Were looking for a driven professional with an inclusive mindset to join our team as a Corporate Communications Manager.
This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.
The Corporate Communications Manager is a pivotal role that translates our strategic vision into engaging, impactful communications. Reporting to the Associate Director of Corporate Communications, this individual will lead key communications initiatives, manage day-to-day operations, and serve as a central point of contact for internal partners. The ideal candidate is a strategic thinker, an exceptional project manager, and a hands-on leader who can drive projects from concept to completion.
Primary Responsibilities:
- Internal Communications Strategy and Execution: Act as the primary link between communications strategy and daily execution. Lead the intake and editing of all functional communications, establishing proactive routines with key partners to ensure alignment and consistency.
- Company Meetings Coordination: Lead the communications strategy, content development, and logistical coordination for key company meetings, including Quarterly Leadership Meetings, Huddles, and other all-associate forums. Partner with leadership to create compelling agendas and presentations that inform and engage the workforce.
- Project and Event Management: Lead the project planning and execution for major company events, including all-company offsites and corporate events, and manage key communications programs from start to finish.
- Editorial and Social Media: Lead the company's internal news content, serving as the lead editor and coordinator. Manage the internal editorial calendar and oversee content development and execution. Lead the company's LinkedIn content strategy, including the editorial calendar, content development, and impact measurement.
- Content Management and Digital Platforms: Serve as the content owner and site manager for all aspects of the HR site and other key internal platforms.
- Liaison and Relationship Management: Act as the primary communications liaison for critical business functions, including Stores, Customer Care, and Supply Chain. Facilitate alignment, knowledge sharing, and partnership opportunities, ensuring consistent messaging across the organization.
- Employer Value Proposition (EVP) and Careers: In partnership with the Associate Director and Director of Talent Acquisition, lead the communications strategy for careers, including maintaining and updating the internal and external career sites. Support the implementation of the intern program with the Director of Culture and Community Impact.
- Team Development and Support: Support the Associate Director in onboarding new communications associates and cross-functional communications partners, ensuring they are equipped to succeed.
Knowledge, Skills, and Abilities:
- Excellent written and verbal communication skills with a strong editorial eye and attention to detail.
- Proven ability to manage multiple projects and priorities in a fast-paced environment.
- Experience in content management, including site management and digital platform oversight.
- Strong project management and organizational skills.
- Proficiency with knowledge management and internal communication tools (e.g., Google Suite, Slack, Google Meet, Intranet platforms).
- A collaborative and proactive mindset with the ability to build strong relationships with internal partners at all levels.
- Experience with internal social media platforms (e.g., LinkedIn) and internal communications tools.
Experience Required:
- Bachelors degree in Communications, Public Relations, Journalism, or a related field.
- Minimum of 5-7 years of experience in internal communications, corporate communications, or a related field, with a proven track record of managing complex projects - preferably in a matrixed organization.
- Experience in a retail or a multi-location environment is a plus.
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