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Sparks Group

Sparks Group is hiring: Community Manager in Norwalk

Sparks Group, Norwalk, CT, US, 06850

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Job Description

Job Description

Are you a driven leader with a passion for property management and team development? We're looking for a high-performing Community Manager to take the reins and elevate our community to new heights. If you thrive in a fast-paced environment, love cultivating top-tier teams, and enjoy making a meaningful impact in residents’ lives, this role is for you.

What You’ll DoLeadership That Inspires
  • Recruit, train, and mentor a high-performing on-site team with a focus on growth and accountability

  • Lead by example—set ambitious goals and foster a culture of success

  • Provide clear feedback, coaching, and performance reviews to ensure continuous development

  • Partner with maintenance leaders to ensure timely unit turns, project completion, and preventive programs

  • Champion a culture of excellence and high standards across your team and community

Operational & Financial Oversight
  • Develop, manage, and execute annual operating budgets

  • Monitor financial performance and maximize Net Operating Income (NOI)

  • Ensure timely rent collection, deposits, and accurate reporting

  • Coordinate with vendors and contractors to manage services, billing, and compliance

  • Evaluate market trends and recommend rental rates to stay competitive

Leasing & Marketing Excellence
  • Oversee the leasing process, applicant screening, and resident retention efforts

  • Ensure the leasing office and model units are always tour-ready and professionally presented

  • Deliver best-in-class customer service while driving occupancy and community engagement

  • Maintain pristine community standards, ensuring curb appeal and common areas reflect quality

Resident & Community Engagement
  • Build meaningful relationships with residents through responsive, solutions-driven service

  • Ensure a safe and welcoming environment by proactively addressing concerns

  • Maintain a strong presence throughout the property, ensuring it reflects your pride in leadership

  • Stay informed about market competitors and leverage insights to enhance community appeal

What You Bring to the Table
  • High School diploma or equivalent required; Bachelor’s degree preferred

  • 3+ years of property management experience, including 1+ years as a Community Manager

  • Strong leadership, team-building, and interpersonal communication skills

  • Proficiency in Microsoft Office; experience with Yardi or similar software is a plus

  • Solid understanding of Fair Housing laws; knowledge of Affordable Housing programs a plus

  • Willingness to work a flexible schedule, including weekends and holidays

Physical Requirements:
This role requires the ability to walk the property daily, including stair-climbing and light lifting (up to 25 lbs).

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This job is In-Person.

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.