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Long Beach City College

Long Beach City College is hiring: Senior Multimedia Services Specialist in Long

Long Beach City College, Long Beach, CA, US, 90899

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Salary : $73,883.88 - $91,140.96 Annually
Location : Both Liberal Arts Campus & Trade Tech and Community Learning Campus, CA
Job Type: Full-Time
Job Number: 26-006
Department: Instr & Info Tech Services
Opening Date: 08/18/2025
Closing Date: 9/8/2025 4:00 PM Pacific

Description
Senior Multimedia Services Specialist
OPEN AND PROMOTIONAL RECRUITMENT

12-MONTH ELIGIBILITY LIST

Range 36, $6,156.99 - $7,595.08 MonthlyCURRENT VACANCY: Full-Time, 100%, 12 MONTHS

This recruitment will be used to fill all current and future vacancies.
*Applications will only be accepted from September 4, 2025 to September 8, 2025 at 4:00 pm.*
*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Applications that fail to include all necessary documents will be considered incomplete and will be rejected.*
For experience and/or education substitutions, you must attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to perform the duties of the classification.
A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly relate to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.
The Information Technology Services department of the Long Beach Community College District is seeking highly-qualified individuals to be a Senior Multimedia Services Specialist! Senior Multimedia Services Specialist is a working staff leader responsible for assisting the supervisor with the scheduling, assigning, inspecting and participating in the work of day or evening multimedia staff. Provides a variety of routine to complex services to instructional and information technology customers intended to assist them in making effective use of multimedia presentation systems, computer hardware, standard and specialized software, peripheral equipment, devices and other technology tools to meet District academic teaching and student learning outcomes requirements and in support of business meeting/event requirements including academic, administrative business, and community service events. Incumbents are expected to provide support and third-level problem resolution and technical support services with high reliability and a minimum of supervision and direction.
The successful candidate will need to:
  • be adaptable and flexible
  • be a creative problem solver
  • exhibit exceptional customer service skills, business communication, project management, and organizational skills
  • have the ability to build rapport with internal and external stakeholders across the District and lead a diverse team
  • have strong audio and video theory and skills
AT-A-GLANCE POSITION INFORMATION
  • Type of position: Full time (40 hours/week)
  • Position Status: Permanent
  • Schedule: Monday-Thursday: 11:30am-8pm and Friday: 7:30am-4pm
  • Location: Will support both campuses, the Liberal Arts Campus (LAC) and Trades, Technology, and Community Learning Campus (TTC)
  • Salary: Range 36, $6,156.99 - $7,595.08 Monthly
  • Eligibility list: Will be valid for 12 months once approved or ratified by the Personnel Commission. We reserve the right to use the established eligibility list for vacancies (permanent and temporary) in this classification as well as related classifications.
  • Advanced salary placement: Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis.
  • Benefits: The District provides an excellent and comprehensive benefits package. Please refer to the Benefits tab for more details.
For further information on the position or application process, please contact (562) 938-4372
ABOUT LONG BEACH CITY COLLEGE:

Long Beach City College is committed to providing equitable student learning and achievement, by delivering high quality educational programs and support services to our diverse communities. Long Beach City College currently has the privilege of serving approximately 34,798 students, the majority of whom are students of color. Long Beach City College is a Hispanic serving institution, and of our student population 53% are Hispanic/Latinx, 14% are White, 13% are African American, 11% are Asian & Filipino, 8% are multi-ethnic, and 1% are Pacific Islanders. An ideal candidate will demonstrate cultural competency in serving the diverse academic, socioeconomic, gender identity, sexual orientation, racial, and cultural backgrounds of community college student populations, including students with differing abilities. For more information on our college demographics please click here:
Long Beach City College is committed to empowering our students to become active, ethical participants in their learning, as well as in the democratic structures that give them voice and agency in shaping their society and world. In an environment that is caring, supportive, and inclusive, LBCC promotes equitable learning and educational achievement by delivering innovative, high-quality degree programs, certificate programs, holistic support services, and leading-edge workforce preparation for our diverse communities.
Please check out the LBCC mission and values and other strategic initiatives below to learn more.
  • Mission & Values
  • Equal Employment Opportunity Plan
  • Strategic Plan
  • Office of the Superintendent President
Duties
GENERAL PURPOSE

Under general supervision, assists in assigning, overseeing and inspecting the work of the Multimedia Services Specialists; performs routine to complex technical support for campus multimedia systems, equipment and activities; organizes and schedules the use of multimedia and computer equipment and meeting rooms; provides training and second-level and third-level problem resolution and technical support services to faculty and staff on the operation and use of instructional technology and multimedia systems and computer equipment; operates, maintains, tests, troubleshoots and repairs multimedia systems and equipment; creates, updates and maintains databases, maintenance logs, statistics, inventory files and records regarding multimedia and computer equipment and services.
For the full position description, please click here:

Qualifications
Experience is evaluated on the basis of a verifiable 40-hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

MINIMUM QUALIFICATIONS FOR THIS POSITION:

Education, Training and Experience:

Bachelor's degree in telecommunications, information technology, theater design, audio, video or electronics technology, or a related field and three (3) years of experience in the planning, design, installation, operation, maintenance and repair of a wide variety of multimedia systems and technologies and experience providing customer support in an instructional and information technology environment similar in size and complexity to that of the District; or an Associate's degree and five (5) years of the experience listed above; or an equivalent combination of training and experience.
Licenses; Certificates; Special Requirements:
May require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance policy.

Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed most competitive amongst the applicant pool to proceed.

Additional Information
APPLICATION AND SELECTION PROCESS:
To be considered a candidate for this position, all materials required should be received by the Long Beach City College Office of Human Resources by the closing date. Incomplete or late applications will be disqualified from further consideration. Qualified candidates will be notified in writing if they are moving forward in the selection process.
Application Process:
  • Submit a completed online application through NEOGOV that reflects how and why you are a highly qualified applicant. All portions of the application must be entirely filled out to be considered for this position. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.
  • If the position requires a college degree, transcripts or copy of a diploma, the required document must be attached at the time of application. Unofficial transcripts are accepted during this phase. Proof of education for degrees or units outside the United States must include proof of educational equivalency. For experience and/or education substitutions, please make sure to attach a statement clearly outlining how your additional experience and/or education covers the minimum requirements and qualifies you to be considered for this position.
  • If you participate in and fail any examination segment, you must wait a period of 90 days (~3 months) to test again for the same classification.
  • During the recruitment process, LBCCD uses e-mail to contact or notify all applicants with important information. We encourage applicants to check their email account frequently. Please add "@lbcc.edu" and "@governmentjobs.com" to your Safe Senders List and/or Address Book to reduce the chance of messages from the Personnel Commission being delivered to Spam or Junk Mail. Questions? Please call (562) 938-4372.
Selection Process:

The following examination segments are pass/fail and may be utilized during the selection process:
  • screening of the applicant's training, background, and experience
  • scored evaluation of responses on a supplemental application/ subject matter expert (SME) review. *** Please answer each question thoroughly as they will be read and scored by SMEs***
  • in-person or online:
    1. written examination(s)
    2. qualifications appraisal oral examination
    3. performance examination
    4. technical oral examination
      (the above will be scored on a job-related basis)

**Please note that this schedule is tentative and subject to change**Supplemental Application Scoring (Pass/Fail; Weight of 25% for passing applicants): Week of September 15, 2025

Qualifications Appraisal Interview (Weight of 75% for passing applicants): Week of September 29, 2025 (via Zoom)
Final interview (in-person only
): Week of October 6, 2025
Test parts are determined by the size and competitiveness of the candidate pool. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. The Work Experience you list on the application must also include all recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly related to the job you are seeking) in order for your application and supplemental application to be considered. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.
*** PLEASE NOTE: The District reserves the right to utilize a flexible pass point (cut-off score) on any test part to meet the staffing needs as determined by the District. Applicants that most closely meet the needs of the District will proceed with the recruitment process. ***
DISABILITY ACCOMMODATIONS

Individuals who require reasonable accommodations in the Application or Examination Process in accordance with ADA should notify the Human Resources Office at least 5 (five) days prior to the closing date, by calling (562) 938-4372 or emailing
THE LONG BEACH COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

The Long Beach Community College District is committed to the principles of equal employment opportunity and equity-minded hiring practices. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, language, accent, citizenship status, race, color, ancestry, national origin, age (40 and over), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), religion, creed, sexual orientation, gender identity, gender expression, parental status, marital status, military or veteran status, physical or mental disability or medical condition, genetic information, or on the basis of these perceived characteristics.
Transfer Requests for current LBCC Employees:

District employees may request to transfer by completing the Transfer Request Form. (Download PDF reader)
Ancestral Land Acknowledgement
Long Beach City College acknowledges our presence on the traditional ancestral land of the Gabrielino/Tongva peoples. This land remains unceded territory. We acknowledge the painful history of genocide and forced removal from this territory. Long Beach City College honors and respects the Gabrielino/Tongva ancestors and their connection to this land.
Leaves: Liberal sick leave, holidays, bereavement and emergency leaves are provided for all permanent Classified employees.

Benefits earned by a regular classified employee working at least 50% or more are as follows:

Insurance: The District provides medical, dental, vision care, and life insurance for the employee and their dependents.

Retirement: Classified employees are members of the Public Employees Retirement System (PERS).
01

Individuals who require reasonable accommodations in the Application or Examination Process in accordance with ADA should notify the Human Resources Office at least 5 (five) days prior to the closing date, by calling (562) 938-4372. Do you need reasonable accommodations?
  • Yes
  • No

02

This position requires you to live and be a California resident. If you currently live outside of California, if offered the position, are you willing to relocate?
  • Yes
  • No
  • I am a California resident

03

Please initial below that you understand and acknowledge the following:During the recruitment process, LBCCD uses e-mail to contact or notify all applicants with important information. We encourage applicants to check their email account frequently. Please add "@lbcc.edu" and "@governmentjobs.com" to your Safe Senders List and/or Address Book to reduce the chance of messages from the Personnel Commission being delivered to Spam or Junk Mail.
04

Please initial below that you understand and acknowledge the following:Completion of the following supplemental questions is required of all applicants. This is considered a test component in the examination process. An evaluation of candidates' responses will be made by a screening panel following the application deadline. A limited number of candidates who best meet the needs of the District will be invited to continue in the examination process. It is important that your responses are clear and concise. Responses that are incomplete or unclear will not receive credit. Your Work Experience in the application must also include all your recent and relevant experience (including volunteer or unpaid work if the duties/responsibilities directly relate to the job you are seeking) in order for your application and supplemental to be considered. Experience is evaluated on the basis of a verifiable 35 hour week, unless specified otherwise. Prorated part-time experience may be acceptable. For those questions to which you have no response, please indicate "no response". DO NOT refer the reader to your resume. A resume will not be accepted in lieu of completion of the required application or supplemental materials.
05

Please initial below that you understand and acknowledge the following: I am required to list all qualifying work history on my application and attach supporting documents, including licenses and proof of diploma or transcripts in order to have a complete application on file. Proof of education for degrees or units outside the United States must include proof of educational equivalency. If I do not submit all required documentation, by the closing date of the recruitment, I understand my application will be rejected as incomplete.
06

If you do NOT meet the minimum qualifications as stated and would like consideration based on a combination of education and experience, you are required to attach a equivalency statement that describes how the combination of your education and experience qualify you for this position.
  • I meet the minimum qualifications and attached all the required documents
  • Yes, I attached my statement for consideration, in addition to the required documents
  • No, I did not attach my statement, which would prevent me from being considered for the position

07

What is your highest level of education completed?
  • No Degree (You must submit an Equivalency Statement)
  • High School/GED (You must submit an Equivalency Statement)
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree and Higher

08

What specific discipline/major is your degree in?
  • No Degree (You must submit an Equivalency Statement)
  • Telecommunications
  • Information Technology
  • Theater Design
  • Audio, Video or Electronics Technology
  • or a closely related field

09

How many years of progressively responsible experience in providing customer support in an audiovisual/information technology environment similar in size and complexity to that of the District do you have?
  • None
  • Less than 1 year
  • 1 - 2 years
  • 3 - 4 years
  • 5+ years

10

*** Please answer each question thoroughly as they will be read and scored by SMEs***Describe your professional experience working with multimedia systems and technologies, including:•The types of systems you have supported (i.e., integrated audio/video, control systems, streaming technology)•Your specific responsibilities (i.e., planning, design, installation, operation, maintenance, repair)•Examples of situations where you solved complex technical issues or improved system performance
11

*** Please answer each question thoroughly as they will be read and scored by SMEs***Describe your professional experience organizing and supporting virtual and/or live events that used audio and video technologies, including:•The type and scale of events (i.e., webinars, conferences, performances)•Your role in preparing, operating, and troubleshooting the technology during events•Specific examples of challenges you encountered and how you addressed them to ensure successful events (focus on the event complexity and specific skills you applied)
Required Question