Palm Insurance Producer Job at Palm Insurance Management, LLC in Clearwater

The Producer is responsible for developing marketing and sales plans that generate opportunities, compose commercial package policies for closings, and manage current client base to ensure renewals are maintained. The position will also support core business objectives of Palm Insurance and work closely with the owners to exceed business goals.

The primary responsibilities consist of, but are not limited to:

• Assists in the development of the Major Business Objectives (MBO), Objectives, Strategies and Tactics.
• Develops, implements, and maintains sales goals which meets the forecasted premium volume and commission growth established in the MBO.
• Creates and maintains prospects.
• Pre-qualifies insurance prospects for insurability and quality of risk.
• Identifies the client’s insurance needs, gaps in coverage, and loss exposures (insurable and uninsurable)
• Obtains accurate information from prospects; including completing applications, supplemental questionnaires, risk surveys, and other related documentation in order to provide complete, comprehensive submissions.
• Conduct client and prospect appointments communicating proposals and renewals.
• Collect required deposits and premiums prior to bunding.
• Designs insurance programs and recommends appropriate insurance coverage to clients.
• Proactively reviews client’s insurance programs annually and makes recommendation. Participates in renewals by reviewing expiration listing to determine appropriate actions and collection of information to prepare renewal submissions.
• Maintain production reports and attend all sales meetings as required.
• Accurately documents client files and electronic files as to coverage discussions, quotes, declination, and coverage change or if declined.
• Maintain a concern for timeliness and completeness when interacting with clients, agency, and company personnel to minimize potentials for errors or omission claims.
• Follow agency Standards for Excellence and Best Practices procedures for processing and preparation of customer correspondence, certificates of insurance, binders, cancellation requests, insurance I.D. cards, and internal correspondence as requested ensuring that activities and follow-ups are set and the client file in the agency management systems are updated and consistent with the paper file.

MEASURES OF PERFORMANCE:

The Producer is deemed to have performed the requirements of the position satisfactorily when the following standards are met or exceeded:

• Established KPI’s are met or exceeded.
• Sales goals as outlined in the MBO are met or exceeded.
• Customer Services Levels are met or exceeded.

General Competencies

• Ability to speak and write English fluently and possess excellent interpersonal, written and verbal communication and customer service skills.
• Ability to multi-task and manage priorities in an efficient and accurate manner.
• Strong initiative and ability to work independently as well as with a team.
• Demonstrate positive, respectful and professional demeanor.
• Take initiative in learning and implementing new concepts, technologies and/or methods.
• Proficient in Microsoft Office applications (Excel and Word)
• Take direction and follow through with detailed instructions.
• Possess strong intrapersonal skills and the ability to self-evaluate.
• Professional Competencies
• Anticipate, meet and/or exceed customer needs, wants, and expectations.
• Effectively communicates, build rapport and relate well to clients and associates.
• Able to convince and influence others to adjust and/or change the way they think, believe, or behave.
• Energetically focus efforts on meeting goals and objectives of the business.
• Able to convey complex ideas clearly and succinctly to be understood by internal and external stakeholders.
• Possess a deep understanding of policy language and the application of coverage.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and premiums as they relate to the interest of the business and the client.

Qualifications

• Valid Driver’s license
• High School Graduate with some college course work is preferred.
• Current Florida 2-20 license.
• Have two (2) years of commercial lines or equivalent experience.

Schedule

• This position will work in an office setting 40% and in the field 60% or as needed.
• Ability to work a minimum of 40 hours a week which may include evenings and weekends. There are two 10-minute breaks and one 30-minute lunch break per 8 hour shift.
• Ability to travel as needed.