Audio Visual Project Manager Job at ZipRecruiter in Ann Arbor

Job Description:

The Project Manager will manage audio visual needs for clients. The PM will be the lead technical role in planning, setting up, running, and breaking down key events. This position requires expertise in Audio and Video, along with excellent organization and time management skills. The PM will maintain constant communication with clients to ensure proper setup and functionality of all equipment, offer technical assistance, and provide creative vision for client projects. This role demands client focus, the ability to work well under deadlines and high pressure, and excellent communication and problem-solving skills.

Responsibilities:

• Provide an excellent customer experience for all clients.
• Review project proposals or plans to determine timelines, budgets, procedures, staffing requirements, and resource allocation.
• Establish work plans and staffing for each project phase and coordinate booking or assignment of project personnel.
• Immediately contact the client upon assignment, introducing yourself within 24 hours.
• Schedule a "Kick-off Meeting" with the Account Manager within 48 hours.
• Provide weekly updates to clients on every project.
• Coordinate with the CAD department for AV design drawings.
• Coordinate with the Engineering team to review drawings and designs.
• Order equipment promptly to avoid overnight shipping and high freight costs, verifying details such as colors, projection screen sizes, throw distances, and wall types.
• Direct and coordinate project personnel activities to ensure projects stay on schedule and within budget.
• Communicate logistics, dispatch, technicians, and warehouse teams regarding project expectations and deliverables.
• Track costs versus budget.
• Communicate with internal and external stakeholders.
• Perform other duties as assigned.

Education, Experience, and Certifications:

• Must be detail-oriented with a strong sense of urgency.
• Minimum 5 years of industry experience.
• Excellent written, verbal, and comprehension skills in English.
• High School diploma or GED required; applicable degree preferred.
• Ability to influence and collaborate across diverse communication styles.
• Ability to motivate and foster teamwork and collaboration.
• Proficiency in multitasking and adhering to tight timelines.
• Proven customer service focus.
• Ability to travel to client projects for extended periods.

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

#J-18808-Ljbffr