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LanceSoft Inc

Technical Writer Job at LanceSoft Inc in Oakwood

LanceSoft Inc, Oakwood, OH, United States, 45873

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Job Title: Technical Writer

Shift: Monday-Friday, 1st shift
Duration: 12 Months
Pay range: $50.00/hr.
Location: Onsite

How will you make an impact?

Independently write, review, edit, and manage publications related to new instrument product releases, upgrades, and obsolescence.

What will you do?

  1. Create, edit, and maintain customer-facing documents such as user guides, release notes, and support updates.
  2. Coordinate with subject matter experts to gather and organize source material.
  3. Interface with program managers and U.S. Government end users to gather requirements and develop processes.
  4. Research and translate technical information into accessible documents for both technical and non-technical audiences.
  5. Provide instructions for system setup, configuration, and troubleshooting.
  6. Participate in content strategy planning and incorporate team feedback.

How will you get here?

  • Bachelor's degree in English, journalism, computer science, or related field.
  • Minimum of 8 years of experience, including 6 years in the information systems field.
  • Ability to collaborate with development teams and end-users to understand requirements.
  • Experience with government-sponsored projects is preferred.

Knowledge, Skills, Abilities

  • Excellent command of English, both verbal and written.
  • Strong analytical and project management skills.
  • Expertise in FrameMaker.
  • Ability to manage multiple projects independently and efficiently.
  • Sound professional judgment in handling requests and concerns.

Employee Benefits

Full-time employees working at least 30 hours per week are entitled to:

  • Medical Insurance options
  • Dental and Vision Insurance
  • 401(k) Contributions
  • Critical Illness Insurance
  • Voluntary Life Insurance
  • Accident Insurance
  • Other Perks

About LanceSoft

LanceSoft is one of the largest staffing firms in the US, dedicated to connecting businesses with the right talent and fostering global human connections. We provide comprehensive workforce solutions with a personalized approach.

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