Byte by Yum! is building the world’s leading AI-driven platform for restaurant operations and digital ordering. Our products power Taco Bell, KFC, Pizza Hut, and The Habit Burger Grill across more than 55,000 restaurants worldwide.
We are seeking a highly organized and forward-thinking Design Manager to lead a team of designers and strengthen the systems and structures that enable design excellence at scale. This role is critical to helping us bring order and clarity to complex, enterprise-grade systems—from point-of-sale to digital ordering to multi-brand operations platforms.
As a Design Manager, you will guide and grow a team of designers, put in place scalable processes and frameworks, and ensure our design work is connected to both customer needs and Yum!’s business outcomes. You will also play a key role in building operational maturity for the design function, helping us move faster, work smarter, and deliver consistent, high-quality experiences across our global portfolio.
Key Responsibilities:
Leadership & Team Development:
- Lead, coach, and mentor a team of designers working across enterprise and large-scale systems.
- Create clarity in roles, responsibilities, and expectations; hold the team accountable while enabling autonomy.
- Foster a culture of collaboration, accountability, and continuous improvement.
Design Operations & Systems:
- Implement systems, processes, and workflows that improve design efficiency, quality, and consistency across complex, multi-product environments.
- Partner with cross-functional leaders to forecast, plan, and allocate design resources across Yum!’s global portfolio.
- Drive continuous improvement in tools, documentation, and design practices to support scale and reliability.
Strategic Execution:
- Translate customer and franchisee needs into actionable design priorities; ensure alignment across Product, Engineering, and Operations.
- Establish success metrics, monitor progress, and ensure design deliverables meet the needs of enterprise and operational users.
- Anticipate challenges, proactively solve problems, and create frameworks that scale with Yum!’s global growth.
Collaboration & Influence:
- Build strong relationships with partners in Product, Engineering, and Operations to align priorities and roadmaps.
- Advocate for design’s role in shaping enterprise product strategy, ensuring complex system design is human-centered and efficient.
- Represent the design team in leadership forums, providing clarity, structure, and operational visibility.
Required Qualifications:
- Bachelor’s degree in Design, HCI, or related field; or equivalent practical experience.
- 6–8+ years of experience in UX/UI design, with at least 2 years in a people-management role.
- Demonstrated experience leading design for enterprise systems, operational tools, or complex multi-platform environments.
- Strong organizational skills; proven ability to set up and run systems, structures, and processes that improve team efficiency.
- Proactive, forward-leaning mindset with the ability to anticipate needs and drive solutions independently.
- Excellent communication and collaboration skills; able to engage with partners at multiple levels of a global organization.
Preferred Qualifications:
- Experience scaling design teams in large, distributed, or multi-brand environments.
- Familiarity with design systems and operational best practices for enterprise software.
- Master’s degree in Design, HCI, or related field.
Salary Range:$135,000 - $170,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.
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