Infinity Consulting Solutions
Salesforce Financial Services Cloud (FSC) UX & Solutions Designer
Infinity Consulting Solutions, New York
Title:Salesforce Financial Services Cloud (FSC) UX & Solutions Designer
Location: Remote
Client Industry: Professional Services/Financial Services
Compensation: $55 - $75/hr. (6-month contract)
We have partnered with our client in their search for aSalesforce Financial Services Cloud (FSC) UX & Solutions Designer . In this role, you willDesign intuitive, compliant, and scalable Salesforce Financial Services Cloud experiences. Lead discovery, map user journeys, and translate requirements into Figma/Visio wireframes and clickable prototypes aligned to the Salesforce Lightning Design System (SLDS). Partner with admins, developers, and business stakeholders to implement FSC-specific data models and Lightning pages/flows that reduce friction for bankers, advisors, and service teams. Own usability testing, iterate on feedback, and deliver clear documentation, user stories, and acceptance criteria.
Responsibilities
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Location: Remote
Client Industry: Professional Services/Financial Services
Compensation: $55 - $75/hr. (6-month contract)
We have partnered with our client in their search for aSalesforce Financial Services Cloud (FSC) UX & Solutions Designer . In this role, you willDesign intuitive, compliant, and scalable Salesforce Financial Services Cloud experiences. Lead discovery, map user journeys, and translate requirements into Figma/Visio wireframes and clickable prototypes aligned to the Salesforce Lightning Design System (SLDS). Partner with admins, developers, and business stakeholders to implement FSC-specific data models and Lightning pages/flows that reduce friction for bankers, advisors, and service teams. Own usability testing, iterate on feedback, and deliver clear documentation, user stories, and acceptance criteria.
Responsibilities
- Lead discovery and journey mapping for banking/wealth/service personas; translate needs into Figma/Visio wireframes and interactive prototypes.
- Design Salesforce FSC user experiences aligned to SLDS , emphasizing usability, accessibility, and responsive layouts.
- Configure or specify Lightning App Builder pages, Dynamic Forms , Screen Flows/Flow Builder , quick actions, and page layouts to realize designs with minimal custom code.
- Collaborate with Salesforce Admins/Devs to deliver solutions; provide design specs, interaction notes, and assets; review builds for fidelity to design.
- Define user stories, acceptance criteria, and non-functional UX requirements ; participate in grooming and sprint ceremonies (Agile).
- Conduct usability testing (prototype and pre-UAT), synthesize feedback, and iterate; support UAT and release readiness.
- Document design decisions, page/flow inventories, and standards ; contribute to a reusable design system for FSC experiences.
- Partner with data/security teams to ensure designs respect FSC data model and sharing/security needs.
- Salesforce FSC expertise with practical UI/UX delivery in Lightning.
- Proficiency in Figma and Visio for wireframes, prototypes, and handoff artifacts.
- Working knowledge of SLDS , Lightning App Builder , Dynamic Forms , Flow Builder , validation rules, and formulas.
- Strong analysis & communication skills: process mapping, story writing, and cross-functional collaboration.
- Familiarity with Sales Cloud and Service Cloud ; Experience Cloud and OmniStudio are a plus.
- Salesforce certifications (Administrator, Platform App Builder, UX Designer) are a plus .
- Bachelor's in Computer Science, Information Systems, Human?Computer Interaction/Design, or related field (preferred).
- Proven experience as a Salesforce Business Systems Analyst/Designer , including FSC implementations and end-to-end UI/UX delivery (wireframe -> prototype ->configured Lightning pages/flows).
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