UX Researcher

Job Title: UX Researcher
Location: Remote (PST time)
Duration: 07+month contract (with possible extension)
Start Date: Targeting Sep 2025
Pay Rate: $112.72/hr. on W2
Benefits: Medical, dental, vision.
Job Description:

• We are looking for a highly skilled mixed methods Experience Researcher to deliver actionable insights. As a member of our team, you will inform new and existing experiences, ensuring that our product solutions meet Airbnb's high-quality bar. In this role, you will apply your qualitative and quantitative skill set to your own projects and lead other researchers to inform large strategic initiatives. This is a senior role requiring a breadth of methodological and leadership experience.

Responsibilities:

• Lead research across internal and external facing product experiences, ensuring that these experiences drive value for our community and meet Airbnb's high-quality standards.
• Conduct qualitative and quantitative studies within your focus area (e.g. ethnographic/field research, diary studies, surveys, concept testing, log analysis, statistical analysis, etc.).
• Collaborate closely with adjacent teams to identify new or foundational research questions, anticipating the needs of the organization and informing early decision making.
• Collaborate closely with product managers, designers, writers, and partner organizations to identify possible research goals and timelines.
• Communicate effectively with stakeholders from across the company, including senior leadership.
• Assist with workshops and other cross-functional alignment activities
• Execute in a fast-paced environment with ambiguity.

Experience:

• 8+ years industry experience, using both qualitative and quantitative research methodologies.
• Experience in running statistical analysis (e.g., t-tests, correlation, etc.) and SQL queries.
• Experience working with research vendors and conducting primary and secondary research that informs strategy and generates product recommendations
• A demonstrated track record of delivering impactful insights within complex or technical problem spaces.
• Exceptional written and verbal communication skills.
• Experience managing a portfolio of multiple priorities simultaneously without sacrificing quality or deadlines
• Experience conducting research in complex problem spaces such as customer service, enterprise solutions, or safety.
• Experience in consumer products and/or hospitality

Bonus experience:

• Degree in Human-Computer Interaction, Sociology, Psychology, Anthropology, Cognitive Sciences, or equivalent practical experience.
• Coding/scripting skills
• Experience with cross-cultural products and international research
• Expertise in tools or methods for conducting accessibility research
• Strong creative storytelling methods and/or workshop design