Compass Group, North America
Communications Manager-External/PR
Compass Group, North America, Charlotte, North Carolina, United States, 28245
ESFM
Position Title: COMMUNICATIONS MANAGER-CHARLOTTE, NC
Reports To: Vice President of Communications
Salary:
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance&Engineering, ESG Programming, Laboratory Support Services, Janitorial&Industrial Cleaning, Landscaping&Grounds Management, Workplace Solutions and Managed Services.
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFMs clients include many household names from the life sciences, technology, oil&gas and manufacturing markets.
ESFM - Communications Manager (External/PR)
Location:
Charlotte, NC (Hybrid 4 days in office, 1 day remote) Reports to:
Vice President of Communications ESFM, Compass Groups facilities management division, is looking for a Communications Manager whos ready to make an impact. In this role, youll take the lead on external communications and public relations, shaping how ESFM shows up in the marketplace, while also lending your voice to key internal initiatives that engage and inspire our teams. This is a hands-on leadership opportunity to act as a supervisor and mentor on the team while personally steering high-profile projects that elevate ESFMs reputation, strengthen client partnerships, and shine a spotlight on our people and solutions. As part of the dynamic Eurest/ESFM hybrid communications team, youll have the unique chance to specialize in telling ESFMs story to clients, associates, and industry peers, building alignment across audiences and channels. Were looking for someone who thrives in a fast-moving, business-focused environment: a confident project manager, a strategic thinker, and a natural storyteller with strong business acumen. If you have proven success in a B2B settingespecially with facilities management, corporate real estate, or professional servicesyoull feel right at home here. What Youll Do External Communications (Primary Focus) Lead ESFMs external communications strategy to strengthen brand reputation, visibility, and client engagement.
Develop and execute media relations campaigns; build relationships with trade and industry publications.
Craft thought leadership pieces, case studies, award submissions, and client-facing stories that demonstrate ESFMs expertise.
Partner with Sales and Operations to translate business wins and initiatives into communications that support growth and retention.
Manage video projects that bring ESFMs story to life in a compelling way.
Internal Communications (Collaborative Scope) Support ESFMs internal programs, initiatives and company targets through communications in partnership with the broader team, helping shape executive messaging, associate communications, and engagement initiatives.
Ensure internal storytelling reflects and reinforces the companys external reputation.
Job Summary Leadership&Project Management Act as a team leader, coach and advisor in a manager capacity.
Drive project timelines, manage communications calendars, and ensure deliverables meet quality and strategic goals.
Collaborate across Compass Group functions (HR, Marketing, Operations) to deliver cohesive communications.
Proactively seek new endeavors to create strong business value through strategic communications.
Strong proofreading abilities including attention to detail regarding messaging, audience and tone
Hospitality mindset with grit and determination to deliver high-quality work for our Fortune 100 clients
Measurement&Impact Track, measure, and report communications outcomes to assess effectiveness and recommend improvements.
Continuously evolve tactics based on business needs, industry trends, and stakeholder feedback.
What Were Looking For 57 years of progressive experience in communications, PR, or corporate marketing, ideally in a B2B or professional services environment. Supervisory or team lead experience required.
Proven success in external communications, media relations, and publicpositioning, with additional exposure to internal comms.
Presentation of online portfolio demonstrating abilities and past projects required
Strong writing and editing across platforms, excellent project management, ability to translate business goals into communication strategies.
Familiarity with facilities management, corporate real estate, or professional services a plus.
Bachelors degree in Communications, Journalism, Marketing, or related field.
Must be based in Charlotte, NC. Hybrid schedule: 4 days in office, 1 day remote.
Ability to travel on occasion (up to 25% of the year) including overnights.
Why ESFM? ESFM is the corporate real estate and facilities management division of Compass Group, the worlds leading provider of food and support services. We are proud to partner with Fortune 500 clients to deliver safe, sustainable, and innovative workplace solutions. In this role, you will help shape ESFMs storyensuring our brand is recognized by clients, associates, and the industry at large. Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) for paid time off benefits information. Req ID:1456384 ESFM #J-18808-Ljbffr
Charlotte, NC (Hybrid 4 days in office, 1 day remote) Reports to:
Vice President of Communications ESFM, Compass Groups facilities management division, is looking for a Communications Manager whos ready to make an impact. In this role, youll take the lead on external communications and public relations, shaping how ESFM shows up in the marketplace, while also lending your voice to key internal initiatives that engage and inspire our teams. This is a hands-on leadership opportunity to act as a supervisor and mentor on the team while personally steering high-profile projects that elevate ESFMs reputation, strengthen client partnerships, and shine a spotlight on our people and solutions. As part of the dynamic Eurest/ESFM hybrid communications team, youll have the unique chance to specialize in telling ESFMs story to clients, associates, and industry peers, building alignment across audiences and channels. Were looking for someone who thrives in a fast-moving, business-focused environment: a confident project manager, a strategic thinker, and a natural storyteller with strong business acumen. If you have proven success in a B2B settingespecially with facilities management, corporate real estate, or professional servicesyoull feel right at home here. What Youll Do External Communications (Primary Focus) Lead ESFMs external communications strategy to strengthen brand reputation, visibility, and client engagement.
Develop and execute media relations campaigns; build relationships with trade and industry publications.
Craft thought leadership pieces, case studies, award submissions, and client-facing stories that demonstrate ESFMs expertise.
Partner with Sales and Operations to translate business wins and initiatives into communications that support growth and retention.
Manage video projects that bring ESFMs story to life in a compelling way.
Internal Communications (Collaborative Scope) Support ESFMs internal programs, initiatives and company targets through communications in partnership with the broader team, helping shape executive messaging, associate communications, and engagement initiatives.
Ensure internal storytelling reflects and reinforces the companys external reputation.
Job Summary Leadership&Project Management Act as a team leader, coach and advisor in a manager capacity.
Drive project timelines, manage communications calendars, and ensure deliverables meet quality and strategic goals.
Collaborate across Compass Group functions (HR, Marketing, Operations) to deliver cohesive communications.
Proactively seek new endeavors to create strong business value through strategic communications.
Strong proofreading abilities including attention to detail regarding messaging, audience and tone
Hospitality mindset with grit and determination to deliver high-quality work for our Fortune 100 clients
Measurement&Impact Track, measure, and report communications outcomes to assess effectiveness and recommend improvements.
Continuously evolve tactics based on business needs, industry trends, and stakeholder feedback.
What Were Looking For 57 years of progressive experience in communications, PR, or corporate marketing, ideally in a B2B or professional services environment. Supervisory or team lead experience required.
Proven success in external communications, media relations, and publicpositioning, with additional exposure to internal comms.
Presentation of online portfolio demonstrating abilities and past projects required
Strong writing and editing across platforms, excellent project management, ability to translate business goals into communication strategies.
Familiarity with facilities management, corporate real estate, or professional services a plus.
Bachelors degree in Communications, Journalism, Marketing, or related field.
Must be based in Charlotte, NC. Hybrid schedule: 4 days in office, 1 day remote.
Ability to travel on occasion (up to 25% of the year) including overnights.
Why ESFM? ESFM is the corporate real estate and facilities management division of Compass Group, the worlds leading provider of food and support services. We are proud to partner with Fortune 500 clients to deliver safe, sustainable, and innovative workplace solutions. In this role, you will help shape ESFMs storyensuring our brand is recognized by clients, associates, and the industry at large. Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) for paid time off benefits information. Req ID:1456384 ESFM #J-18808-Ljbffr