Senior Corporate Marketing Analyst

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Senior Corporate Marketing Analyst

Apply remote type Hybrid locations US, Minneapolis US, Bensalem US, Austin Las Cimas time type Full time posted on Posted Yesterday job requisition id JR102267

The Sr. Analyst, Customer References is a strategic role within the Epicor Corporate Marketing team, responsible for managing and scaling the global customer reference program. This individual will lead the sourcing, tracking, and activation of customer advocates across sales, marketing, and analyst relations initiatives. They will collaborate cross-functionally to recruit customer references, maintain accurate records in tools, and ensure a seamless experience for participating customers. The ideal candidate brings strong project management skills, data fluency, and a passion for customer advocacy to help elevate Epicors brand and support revenue growth

What you'll be doing:

• Manage global customer reference requests from sales, marketing, and analyst relations teams.
• Drive customer reference recruitment that aligns with specific go-to-market initiatives.
• Maintain and optimize ReferenceEdge in Salesforce to track reference activity, usage, and customer engagement health
• Conduct gap analyses to identify underrepresented industries, regions, or personas in the reference pool.
• Generate reports and dashboards to measure program impact and inform strategic decisions.
• Run targeted review campaigns to encourage references to leave a positive review.
• Partner with sales organizations to promote awareness of the reference programs, provide trainings, activity updates, and solicit feedback.
• Proactive outreach to customers to expand upon our approved customer logo use portfolio.

What you'll likely bring:

• Highly proficient in ReferenceEdge, Salesforce, Reachdesk and Microsoft tools
• Specific experience working with peer review sites and communities like Gartner Peer Insights, G2 Crowd, and/or TrustRadius
• Strong project management and communication skills.
• Experience working with cross-functional teams and vendors.
• Passion for customer advocacy.
• Strong interpersonal skills and customer relationship management skills.
• Analytical expertise and strong data management abilities.

What could set you apart:

• 5+ years applicable experience and demonstrated success/knowledge

• 3+ years of specialized ERP industry experience

• Master's degree preferred (Bachelor's required)

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About Epicor

At Epicor, were truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

Were Proactive, Proud, Partners .

Whatever your career journey, well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners for the worlds most essential businessesthe hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you thats who were interested in. If you have interest in this or any role- but your experience doesnt match every qualification of the job description, thats okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $50,000 USD Maximum: $150,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Christi McCall

Proud to be your partner. Committed to your success.

At Epicor, we know that success comes from working together. Everyone has a role to play, and its the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

Bring the Real You. Thats Who Were Interested In.

Were truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. Were proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey , well help you find the right path. Through our training courses, mentorship, and continuous support, youll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because were the essential partners to the worlds most essential businesses the hardworking companies who make, move, and sell the things the world needs .

Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future.

Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average.

We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do.

At Epicor, we are committed to upholding the highest standards of integrity and transparency. W e have become aware of phishing scams where individuals pose as our recruiters, hiring managers , and/ or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself.

How to Identify Phishing Scams:

No Payment Required : Epicor will never ask for payment to apply for a job. Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor.

Beware of Misleading Communications : Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered.

Verify Authenticity : A ll legitimate Epicor emails will end with @epicor.com . Verify job positions on our careers site at jobs.epicor.com . Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e .g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com).

If you have any questions or encounter any suspicious emails, job posting s , and/ or communication from what appears to be Epicor , please report them to recruiting@epicor.com immediately .

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