Technogen Inc.
Overview
TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a Proven Leader in providing full IT Services, Software Development and Solutions for 12+ years. TechnoGen is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA, MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Responsibilities
Engages with the business development team and/or customer early on to seek a deeper appreciation of the customers’ business problem/goals. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Coordinate software system installation and monitor equipment functioning to ensure specifications are met. Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. Analyze information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications. Qualifications
Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. 8+ years of experience required. Experience in software design and development. Experience in professional UI development. Experience with data-driven UI development. Strong communication and problem solving skills. Additional Information
Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines. Knowledge of current Telephony services and Technologies. Knowledge of Avaya and/or Cisco platforms, call center features and operations. Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors. Ability to communicate effectively, both verbally and in writing. Ability to function under pressure and maintain composure in chaotic situation to resolve service related issues. Understand Call Center features; such as, Automatic Call Distributions (ACD), Call Vectors, and Vector Directory numbers (VDN). Ability to develop work and call flows Work with multiple network platforms, such as; WAN, WLAN, Security, Voice, and Video Disseminate information effectively to all teams and customers Understand a large and complex network environment
#J-18808-Ljbffr
TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a Proven Leader in providing full IT Services, Software Development and Solutions for 12+ years. TechnoGen is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA, MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Responsibilities
Engages with the business development team and/or customer early on to seek a deeper appreciation of the customers’ business problem/goals. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Coordinate software system installation and monitor equipment functioning to ensure specifications are met. Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. Analyze information to determine, recommend, and plan computer specifications and layouts, and peripheral equipment modifications. Qualifications
Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. 8+ years of experience required. Experience in software design and development. Experience in professional UI development. Experience with data-driven UI development. Strong communication and problem solving skills. Additional Information
Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines. Knowledge of current Telephony services and Technologies. Knowledge of Avaya and/or Cisco platforms, call center features and operations. Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors. Ability to communicate effectively, both verbally and in writing. Ability to function under pressure and maintain composure in chaotic situation to resolve service related issues. Understand Call Center features; such as, Automatic Call Distributions (ACD), Call Vectors, and Vector Directory numbers (VDN). Ability to develop work and call flows Work with multiple network platforms, such as; WAN, WLAN, Security, Voice, and Video Disseminate information effectively to all teams and customers Understand a large and complex network environment
#J-18808-Ljbffr