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The Ritz-Carlton Yacht Collection

The Ritz-Carlton Yacht Collection is hiring: Senior Manager, Creative Services O

The Ritz-Carlton Yacht Collection, Fort Lauderdale, FL, US, 33336

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Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury

Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.

The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.

The Employee Promise

At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.

Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.

Job Summary

The Creative Operations Senior Manager is the lead to ensure the smooth functioning of the in-house creative team. In this role, you are a leader in optimizing processes, managing day-to-day, and navigating roadblocks that may arise on the client side or creative side, ensuring the timing, quality, or effectiveness of the work is not jeopardized. Reporting to the Senior Creative Director, this role involves facilitating the intake, assignment, circulation, and completion of creative requests.

Essential Duties
  • Lead in managing the department's budget, invoicing, and leading the creative team in executing projects within budget and timelines.
  • Drive organization across project documents, shared drives, and calendars.
  • Responsible for designing and leading the project intake processes, including gathering necessary information and creating creative briefs.
  • Facilitate the transfer and upload of assets and assist in vendor registration, agreements, SOWs, and financial reviews.
  • Work collaboratively with marketing teams and internal teams to ensure clear communication and relationship building.
  • Host and lead kick-off meetings; schedule creative meetings and monitor schedules and project needs.
  • Lead debriefing meetings for significant projects and campaigns.
  • Develop realistic schedules for large projects and campaigns, managing multiple projects concurrently.
  • Dedicate time to refining workflows for efficiency and clarity, identifying the right team members for each project, and communicating expectations to teams.
Competency

Knowledge, Skills & Experience:
  • Bachelor's degree in Marketing, Advertising, or related field
  • 5+ years of proven leadership experience in creative operations or management
  • Understanding of marketing channels and deliverables
  • Excellent written and verbal communication skills
  • Strong organizational skills, ability to multitask, and proficiency in Microsoft Office
  • Familiarity with Dynamics 360, Smartsheets, and knowledge of Creative Suite
  • Proven track record with project management tools
  • Experience managing freelance talent and external vendors


The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.