Yusen Logistics
Overview
Salary Range: $34,763- $52,047
Position Summary
The Entry Writer I position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers. The Entry Writer serves as a customer advocate and must possess good customer service skills. Incumbents in this position may be promoted from administrative operations positions to learn to become an entry writer.
Responsibilities
Essential Duties and Responsibilities
- Receive and review documentation to input and transmit data for CBP release of shipments.
- Follow SOP’s for each customer on the correct method and data required for preparing an entry.
- Use product files for identification of HTS details on the commercial invoice
- Work with other team members or supervisor on entry tasks for the release of cargo and exceptions to established clearance requirements
- Organize their work to identify the status of every file through every phase of the CBP entry process.
- Confirm to customers the release details through pre-established communications protocols
- Responsible for meeting KPI’s (Key Performance Indicators) for Import operations
- Track and trace shipments and coordinate with steamship lines, freight forwarders and CFS on the availability of imported shipments
- Arrange with trucking companies the pick-up and delivery of freight
- Coordinate with supervisors’ delivery exceptions and special delivery instructions
- Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of