Willowtree
Boston, Massachusetts, United States; Charlottesville, Virginia, United States; Columbus, Ohio, United States; Durham, North Carolina, United States
Please make sure you read the following details carefully before making any applications. Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility
Our
Senior
Product Designers
are an integral part of our Design team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity. 2-3 days/week. This role can be located in
Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC. The Opportunity
As a
Senior Product Designer
at WillowTree, you’ll lead design engagements for a variety of large and complex projects with minimal oversight. You’ll drive the design direction, and then make it happen! We understand our responsibility to create a diverse, equitable, and inclusive place within the tech industry while pushing to make our industry more representative. Because of this responsibility, we need candidates who value diversity and inclusion through their work, team collaboration, or mentorship. Responsibilities
Collaborate daily with a multidisciplinary team of Software Engineers, Researchers, Strategists, Creatives, and Project Managers Engage with international clients, interfacing with high-level stakeholders Lead ideation sessions, workshops, demos, and presentations with clients on-site Establish design schedules, ensure final visual design concepts are on-brand, on-budget, and deliver on product strategy goals. Design products using all the tools in your toolbox—sketch, wireframe, design, prototype, animate—whatever is best to convey the ideal experience Prototype to communicate the “look” and “feel” of a project using Figma Collaborate with design peers to ensure designs are conceptually sound Ensure content strategy and design are aligned Build cohesive, lightweight, and purposeful design systems Continuously iterate your designs to stay current with mobile trends Give and receive design critique to help constantly refine and push our work Present your work to internal and external stakeholders, articulating the why of your design decisions Mentor new product designers and interns on visual and interaction design, problem-solving, client communication, and team interaction Push for and create inclusive, accessible design for all Qualifications
You’ve been designing digital products for 5-7+ years A portfolio that exemplifies strong visual design and a focus on defining the user experience You’ve proudly shipped and launched several products A strong understanding of typography, layout, color, and advanced design principles You’re a conceptual thinker who can translate customer needs, behaviors, and project requirements Experience in effectively presenting and communicating your design decisions to clients and team members You’re knowledgeable of what’s possible on modern digital platforms in addition to an understanding of platform design standards (e.g., HIG, Material Design) Experience with (and an affinity for) Figma. You're empathetic to client needs and can help find solutions if problems arise A commitment to being a trusted mentor and thought leader Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Employee Share Purchase Plan Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits. USA Pay Range $115,000 - $141,400 USD Create a Job Alert Interested in building your career at WillowTree? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please provide a link to your digital portfolio that showcases relevant work. If password-protected, please provide the password in your cover letter or resume. LinkedIn URL (Please list N/A if you don't have one) * How did you hear about us? * Select... Where did you hear about us? * Select... Referring WillowTree/TELUS Digital teammate name if applicable. Are you legally authorized to work in the U.S.? * Select... Will you now, or in the future, require WillowTree to provide sponsorship or sponsor an immigration case in order to employ you? (For example, H-1B or other employment-based immigration case) * Select... Please select your office location below. * Columbus, OH Please confirm that you are committed to working in a hybrid model from the office you've selected above.*Note that relocation is not supported by TELUS Digital. * Select... Please acknowledge that you have seen the posted salary range for this role and confirm that this aligns with your expectations. * Select... (USA) Voluntary Demographic Questions WillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. We’re deeply committed to building teams that reflect the diversity of the populations we serve. To ensure we’re reaching talent from all backgrounds, we invite applicants to complete the following
VOLUNTARY
demographic questions. For each question, you have the option to select "I do not wish to answer." Your responses will be processed separately from your application and will
not
be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds. WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law.
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Please make sure you read the following details carefully before making any applications. Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility
Our
Senior
Product Designers
are an integral part of our Design team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity. 2-3 days/week. This role can be located in
Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC. The Opportunity
As a
Senior Product Designer
at WillowTree, you’ll lead design engagements for a variety of large and complex projects with minimal oversight. You’ll drive the design direction, and then make it happen! We understand our responsibility to create a diverse, equitable, and inclusive place within the tech industry while pushing to make our industry more representative. Because of this responsibility, we need candidates who value diversity and inclusion through their work, team collaboration, or mentorship. Responsibilities
Collaborate daily with a multidisciplinary team of Software Engineers, Researchers, Strategists, Creatives, and Project Managers Engage with international clients, interfacing with high-level stakeholders Lead ideation sessions, workshops, demos, and presentations with clients on-site Establish design schedules, ensure final visual design concepts are on-brand, on-budget, and deliver on product strategy goals. Design products using all the tools in your toolbox—sketch, wireframe, design, prototype, animate—whatever is best to convey the ideal experience Prototype to communicate the “look” and “feel” of a project using Figma Collaborate with design peers to ensure designs are conceptually sound Ensure content strategy and design are aligned Build cohesive, lightweight, and purposeful design systems Continuously iterate your designs to stay current with mobile trends Give and receive design critique to help constantly refine and push our work Present your work to internal and external stakeholders, articulating the why of your design decisions Mentor new product designers and interns on visual and interaction design, problem-solving, client communication, and team interaction Push for and create inclusive, accessible design for all Qualifications
You’ve been designing digital products for 5-7+ years A portfolio that exemplifies strong visual design and a focus on defining the user experience You’ve proudly shipped and launched several products A strong understanding of typography, layout, color, and advanced design principles You’re a conceptual thinker who can translate customer needs, behaviors, and project requirements Experience in effectively presenting and communicating your design decisions to clients and team members You’re knowledgeable of what’s possible on modern digital platforms in addition to an understanding of platform design standards (e.g., HIG, Material Design) Experience with (and an affinity for) Figma. You're empathetic to client needs and can help find solutions if problems arise A commitment to being a trusted mentor and thought leader Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Employee Share Purchase Plan Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits. USA Pay Range $115,000 - $141,400 USD Create a Job Alert Interested in building your career at WillowTree? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please provide a link to your digital portfolio that showcases relevant work. If password-protected, please provide the password in your cover letter or resume. LinkedIn URL (Please list N/A if you don't have one) * How did you hear about us? * Select... Where did you hear about us? * Select... Referring WillowTree/TELUS Digital teammate name if applicable. Are you legally authorized to work in the U.S.? * Select... Will you now, or in the future, require WillowTree to provide sponsorship or sponsor an immigration case in order to employ you? (For example, H-1B or other employment-based immigration case) * Select... Please select your office location below. * Columbus, OH Please confirm that you are committed to working in a hybrid model from the office you've selected above.*Note that relocation is not supported by TELUS Digital. * Select... Please acknowledge that you have seen the posted salary range for this role and confirm that this aligns with your expectations. * Select... (USA) Voluntary Demographic Questions WillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. We’re deeply committed to building teams that reflect the diversity of the populations we serve. To ensure we’re reaching talent from all backgrounds, we invite applicants to complete the following
VOLUNTARY
demographic questions. For each question, you have the option to select "I do not wish to answer." Your responses will be processed separately from your application and will
not
be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds. WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law.
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