ManpowerGroup
Our Fortune 500 client in the United States of America is looking for an experienced, motivated talent to join their innovative team for a remote opportunity.
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Are you a professional Senior AI Conversation Designer with a passion for collaborating with multiple teams and interested in working remotely? Don't wait... apply today! The financial client is redefining the future of retirement, building confidence and improving the lives of millions of Americans. Our mission is to foster a design-led culture and strengthen our craft capabilities to unlock innovation through cohesive, end-to-end experiences. We aim to bring dignity and empower accessibility, providing our participants with secure income through and into retirement. In this role, you will support our conversational AI design initiatives by developing frameworks and dialogue flows that improve engagement with clients and participants. You'll contribute to AI conversation design guidelines and best practices, collaborate with development teams on AI assistant capabilities, work cross-functionally to enhance conversational experiences, and play a key role in shaping our organization's AI-powered conversational interfaces. Required Experience & Qualifications 5+ years of experience in conversation design, content strategy, and/or UX writing; 7+ years preferred. Experience designing conversational AI experiences for financial services or similarly regulated industries. Ability to create conversation flows, dialogue patterns, and prompt libraries. Strong understanding of natural language processing (NLP) concepts and conversation design principles. Experience with conversation design tools (e.g., Figma, Miro, Voiceflow, Botmock, or similar). Knowledge of AI assistant capabilities, limitations, and best practices. Familiarity with compliance and risk management considerations in AI conversations. Experience collaborating with cross-functional teams including product, legal, and compliance. Ability to create and maintain conversation design documentation and guidelines. Experience with user testing and iterative design processes. Strong analytical skills to evaluate conversation performance and identify improvement opportunities. University degree preferred in Communications, English, UX Design, HCI, or related fields. Preferred Qualifications Experience with prompt engineering for large language models. Knowledge of financial services terminology and regulatory requirements. Background in voice user interface (VUI) design. Understanding accessibility considerations in conversational interfaces. Experience establishing design systems or pattern libraries. If this role interests you and you'd like to learn more, click 'Apply now' and a recruiter will contact you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN) is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing talent. We develop innovative solutions for hundreds of thousands of organizations annually, providing skilled talent and creating meaningful, sustainable employment for millions across diverse industries. Our brands –
Manpower, Experis, Talent Solutions, and Jefferson Wells
– create substantial value across more than 75 countries and territories, with a history spanning over 70 years. We are recognized for our diversity and inclusion efforts, being named a top place to work for women, inclusion, equality, and disability. In 2022, ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year, reaffirming our commitment to ethical practices. ManpowerGroup is dedicated to providing equal employment opportunities in a professional, high-quality work environment. It is our policy to recruit, train, promote, transfer, and pay employees without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other legally protected status.
#J-18808-Ljbffr
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Are you a professional Senior AI Conversation Designer with a passion for collaborating with multiple teams and interested in working remotely? Don't wait... apply today! The financial client is redefining the future of retirement, building confidence and improving the lives of millions of Americans. Our mission is to foster a design-led culture and strengthen our craft capabilities to unlock innovation through cohesive, end-to-end experiences. We aim to bring dignity and empower accessibility, providing our participants with secure income through and into retirement. In this role, you will support our conversational AI design initiatives by developing frameworks and dialogue flows that improve engagement with clients and participants. You'll contribute to AI conversation design guidelines and best practices, collaborate with development teams on AI assistant capabilities, work cross-functionally to enhance conversational experiences, and play a key role in shaping our organization's AI-powered conversational interfaces. Required Experience & Qualifications 5+ years of experience in conversation design, content strategy, and/or UX writing; 7+ years preferred. Experience designing conversational AI experiences for financial services or similarly regulated industries. Ability to create conversation flows, dialogue patterns, and prompt libraries. Strong understanding of natural language processing (NLP) concepts and conversation design principles. Experience with conversation design tools (e.g., Figma, Miro, Voiceflow, Botmock, or similar). Knowledge of AI assistant capabilities, limitations, and best practices. Familiarity with compliance and risk management considerations in AI conversations. Experience collaborating with cross-functional teams including product, legal, and compliance. Ability to create and maintain conversation design documentation and guidelines. Experience with user testing and iterative design processes. Strong analytical skills to evaluate conversation performance and identify improvement opportunities. University degree preferred in Communications, English, UX Design, HCI, or related fields. Preferred Qualifications Experience with prompt engineering for large language models. Knowledge of financial services terminology and regulatory requirements. Background in voice user interface (VUI) design. Understanding accessibility considerations in conversational interfaces. Experience establishing design systems or pattern libraries. If this role interests you and you'd like to learn more, click 'Apply now' and a recruiter will contact you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN) is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing talent. We develop innovative solutions for hundreds of thousands of organizations annually, providing skilled talent and creating meaningful, sustainable employment for millions across diverse industries. Our brands –
Manpower, Experis, Talent Solutions, and Jefferson Wells
– create substantial value across more than 75 countries and territories, with a history spanning over 70 years. We are recognized for our diversity and inclusion efforts, being named a top place to work for women, inclusion, equality, and disability. In 2022, ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year, reaffirming our commitment to ethical practices. ManpowerGroup is dedicated to providing equal employment opportunities in a professional, high-quality work environment. It is our policy to recruit, train, promote, transfer, and pay employees without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other legally protected status.
#J-18808-Ljbffr