9-1-1 Dispatcher Sheriff's Communication Officer II
The County of Riverside Sheriff's Office is seeking experienced 9-1-1 Dispatcher Sheriff's Communication Officer IIs to support the Palm Desert and Riverside locations. If you are currently employed by a California POST agency as a 911 Dispatcher, we encourage you to apply. The Sheriff's 911 Communications Officer II is the full journey level class in the Sheriff's 911 Communications Officer series. Incumbents in this class provide emergency and routine services countywide from one of the Sheriff's Communications Centers. Incumbents in this class are characterized by responsibilities, which require the execution of a high degree of discretion, initiative, and independent judgment as to a course of action where unprecedented situations routinely arise. This class is distinguished from the class of Sheriff's 911 Communications Officer I in that the latter is a trainee level working under direct supervision. The Sheriff's 911 Communications Officer II is further distinguished from the Senior Sheriff's 911 Communications Officer in that the Senior level serves in a lead capacity over Sheriff's Communications Officers and is responsible for their initial and ongoing training.
Please note the Sheriff's 911 Communications Officer II position has opportunity for POST pay incentives in addition to the hourly wage: 4% per hour worked for Basic POST Certificate, 7% per hour worked for Intermediate POST Certificate, and 12% per hour worked for Advanced POST Certificate. Additional incentives include fully paid training, uniforms provided, bilingual pay, night shift differential pay, training officer pay, and department wellness resources. Potential for advancement and special assignments is also available.
The law enforcement professionals of the Riverside County Sheriff's Office, with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff's Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.
Examples of Essential Duties
Operate a variety of communications equipment including radio systems, enhanced 9-1-1, various telephone systems, Telecommunications Device for the Deaf (TDD) equipment, recording equipment, and computer systems in accordance with Federal Communications Commission regulations, department policy, and standard operating procedures.
Receive emergency calls and obtain essential information in order to determine priority, locale, and the appropriate emergency units to be dispatched.
Determine jurisdiction and notify or