Community Manager Job at Magnolia Property Company in Lewisville

Position Summary

As a Community Manager for this assignment, the expectations will be to manage the day-to-day operations of our newest 55+ Active Adult Communities. Magnolia will be acquiring management over "The Lux at Lewisville", with it mid-way through its lease-up period and we're in search of our next property leader.

Responsibilities

• This beautiful 55+ Active Adult community will be home to (148 units in total).
• Marketing – Responsible for keeping property occupied with qualified tenants through advertising, lead follow up, and property showings for prospective tenants.
• Tenant Relations – Develop strong personal relationships with our community members; solicit feedback on an ongoing basis and strive to continually improve community member experiences. Achieve high community member satisfaction and retention by providing extraordinary services and execution of Lifestyle and engagement programs.
• Develop rental agreements, selects qualified tenants, collects deposits and rents, enforces terms of rental agreements, resolves tenant complaints, oversees eviction proceedings if necessary.
• Facilities Management – assists in scheduling make-ready turns for move-ins and move-outs, schedules maintenance and repairs, negotiates contracts with vendors, regularly inspects property to ensure it is in good working order, quickly resolves emergency maintenance issues.
• Financial – manages current and previous resident delinquencies (A/R) to ensure collections, completes final account statements in compliance with state law requirements and coordinates with Accounting as necessary, works with Accounting to ensure all invoices are received for month-end financial reporting. Completes the variance report each month for submittal to owners.
• Corporate Relations – keeps open dialogue with corporate leadership on vacancies, tenants, physical condition of property, financial issues and any other issues affecting the property.

Other Duties and Responsibilities

• Performs all other duties as required and assigned.
• Assist all outside vendors with property issues
• Manage property inventory
• Supervise all property staff

Qualifications

• Four years of experience in property management, preferable with lease-up properties in multifamily housing, or 55+ Active Adult communities
• Experience with Onisite leasing software will be helpful.
• Familiar with applicable local, state, and federal laws and regulations.
• Strong interpersonal and business communication skills.
• High level of organization and attention to detail.
• Competence with office management software.
• Knowledge of financial reporting.

Education/Certification

• Bachelor’s degree or equivalent vocational/technical training.

Supervisory Responsibility

This position is responsible for supervising Leasing Consultant(s) and collaborating with Maintenance employee(s).

Expected Hours of Work

Hours for this position will be 40 hours work week expectation. A Monday through Friday work-week schedule may be expected. Physical presence at Magnolia properties is required to perform the duties of this position.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate (verbally and in writing), listen, and view documents (both on paper and electronically). The employee regularly uses hands to type, write and manipulate office equipment. This is a largely mobile role that requires frequent sitting, standing, walking, kneeling, bending, reaching, pushing, pulling and grasping. This role requires occasional operation of a motor vehicle. The employee is regularly required to lift and carry up to 25 pounds.

This job operates in an office environment and residential multi-family units. This role routinely uses standard office equipment such as computers, phones and field related equipment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management, Customer Service, and Sales

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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