Preferred Apartment Communities is hiring: Apartment Community Manager in Tombal

Preferred Apartment Communities operates Class A multifamily properties and fosters a culture of respect for residents, vendors, and colleagues. Location: Avenues at Northpointe - Tomball, TX.

The Apartment Community Manager manages the apartment community as a complete business unit to achieve operational and financial results. They train, supervise, and mentor a team of Leasing Consultants and Maintenance staff to uphold the company’s policies for leasing, marketing, accounting, property appearance, and resident customer service.

Responsibilities

• Motivates and empowers staff to achieve daily, weekly, and monthly property goals.


• Plans and conducts weekly staff meetings.


• Manages leasing activity to meet budgeted goals; breaks down monthly targets to daily/weekly targets; sets weekly specials; leases apartments.


• Provides team leadership and accountability for results.


• Coaches and provides feedback to staff; ensures job expectations are understood and consistently applied.


• Handles elevated resident issues to improve satisfaction.


• Schedules staff and plans for vacations and business needs.


• Oversees/local marketing strategy for the property and collaborates with the corporate Marketing team.


• Stays current on market issues and competitive information.


• Manages income and expenses to achieve the operational budget; reviews and approves property expenses; authorizes expenditures.


• Generates property-wide communications to residents regarding issues and updates.


• Assists in the preparation of the operational budget.


• Monitors property conditions and ensures cleanliness and professional appearance of common areas, amenities, and vacant apartments; takes corrective action when standards aren’t met.

Customer Service Responsibilities

• Wears a clean, neat uniform when working on company property, including weekends if applicable, and maintains a professional appearance per company policy.


• Communicates with residents and prospects in a manner consistent with company standards.


• Reads and/or listens to resident requests and complaints; responds calmly and professionally.


• Assesses and resolves problems promptly, typically within 24 hours, or escalates to a supervisor as needed.

Requirements

• 3–5 years of experience in property management.


• Local market experience with a proven history in customer service, negotiation, and property marketing/advertising preferred.

EEO Statement

PAC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on veteran status, race, color, religion, sex, gender identity, age, national origin, disability, or any other protected status. If you need accommodation to complete the application process, please email talent@revantage.com.

Job Details

• Seniority level: Director


• Employment type: Full-time


• Job function: Marketing and Sales