Wealthfront is hiring: Senior Content Designer in Palo Alto

Overview

Wealthfront is seeking a Senior Content Designer to help chart the future vision of our product suite. Wealthfront pioneered automated investing by offering broad access to sophisticated investing strategies at a fraction of the cost of traditional financial advisers. Since then, we’ve continued to expand the ways we help our clients build long-term wealth through saving and investing. Your role will be to work alongside cross-functional peers to develop the vision, strategy, and language for how this ecosystem of products works together.

Responsibilities

• Collaborate with cross-functional teams (product design, user research, product management, engineering, legal and compliance) to shape product experiences and solve complex challenges across Wealthfront’s product ecosystem.


• Develop the vision, strategy, and language for how related products work together and improve the financial outcomes of clients.


• Partner with the creative brand team to craft brand voice and tone across product experiences, adjusting tone based on where the client is in their journey.


• Define problems, opportunities, and solutions rooted in human psychology and behavior, in tight collaboration with engineers, product managers, researchers, legal, and data scientists.


• Champion content that’s empowering, enlightening and authentic, with a high bar for craft and executional excellence.


• Advocate for content strategy that aligns with business goals and user needs.

Design at Wealthfront

Unlike many companies where design teams are trained to make incremental changes and work through a chain of hierarchy to advocate for bold new ideas, the design team at Wealthfront is expected to be innovative, creative and strategic, because design and content are critical to realizing our vision.

We’re empathetic people advocates. We’re interested in what our clients need to know, and what they don’t. We organize and present content in the most straightforward, useful, and inclusive way. And we’re not just wordsmiths (although we are good at that, too). We partner strategically with our product management and product design counterparts to shape client experiences.

Content designers are expected to define problems, new opportunities and solutions that are deeply rooted in human psychology and behavior as well as a sound understanding of our technology and business, all in very tight collaboration with engineers, product managers, researchers, legal, and data scientists. In an environment where we’re making big bets, and innovation is encouraged, we embrace failure and care much more about the magnitude of success versus percentage of times we are successful. And unlike many organizations, content design and product design are equal partners to engineering and product and each plays an important role in the executive staff that collectively make all critical strategic decisions.

We’re a remote-friendly team and open to candidates in the US.

Skills and experience

• 5+ years of content design experience in a consumer software company; experience in building financial technology products is a plus


• You have a portfolio that demonstrates how clear communication can make or break a product experience. This includes a range of content and writing abilities for product experiences, such as product screens, notifications, microcopy, emails, FAQs, style guides, and patterns


• You are a self-starter with the ability to manage multiple projects across teams, navigate ambiguity, quickly tailor effective content approaches within constraints, and influence the user experience beyond just content


• You take a collaborative mindset, with experience working across disciplines and with multiple stakeholders (e.g. product managers, product designers, and engineers)


• You define and execute content design strategies for your team’s products and features


• You understand UX design principles and best practices for mobile and web, and you have an eye for the details and an interest in the finer points of wordsmithery


• You’re deeply curious and interested in fintech

Mindset that excels at Wealthfront

• Someone who embraces complexity, loves engaging in intellectually rigorous discussions, critically evaluates trade-offs, both from a customer and business perspective


• Someone who turns ambiguity into clarity and navigates the organization to drive alignment


• Someone who consistently thinks about the company and team first and has the resilience to work through tough situations, stepping up and leading the team


• Someone who goes above and beyond to make others around them successful


• Someone who is enterprising and also demonstrates high agency. You don’t wait for change but instead move with urgency and come to the table with proposals on how to improve


• Someone who deeply cares about learning and growing with the company

Estimated annual salary

$189,000 USD, plus Equity and discretionary bonus.

Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we\'ve expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:

• A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.


• A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.


• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing—which we offer at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $85 billion of their hard earned savings—and we\'re far from done. If you\’re inspired to help us reshape the financial industry as we create our next chapter, let’s talk!

For more information please visit www.wealthfront.com. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please review our candidate privacy notice.

Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client\'s entire tax and investment profile. Wealthfront doesn’t provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (Wealthfront Brokerage), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services—which are not FDIC insured—are provided by Wealthfront Advisers LLC (Wealthfront Advisers), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.

By award-winning products, please refer to www.wealthfront.com/reviews for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

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