CB2
Overview
CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as a Design Consultant.
Responsibilities
- Drive sales and provide a differentiated customer experience by delivering enriching interactions and elevated design offerings in-store and virtually.
- Create elevated CB2 designs for customers using the preferred design tools to create mood boards, 2D floor plans, product lists, and style inspiration.
- Lead one-on-one design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines.
- Understand the CB2 brand aesthetics and merchandising strategy by channel – Store, Online, Catalog.
- Meet individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by applying the four steps of selling, as communicated by the store manager.
- Stay informed on marketplace and industry trends.
- Actively listen to the customer to identify which products will best meet their needs and communicate loyalty services when applicable (e.g., designer rewards, Design Trade Program, CB2 credit card, and gift registry).
- Provide excellent service with a positive attitude and enthusiasm in-store, virtually, and potentially in a customer's home, ensuring gracious, quick, and efficient service.
What You’ll Bring To The Table
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
- Excellent, effective, and timely communication skills and the ability to translate the CB2 brand vision of the customers’ wants/needs.
- Strong affinity for technology (2D and 3D tools, Google Suite, video conferencing) and proficiency in floor planning.
- Ability to stay up to date on current design trends.
We\'d love to hear from you if you have
- 1+ years of relevant experience in Furniture Sales / Home Decor Design or retail / customer service experience
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Design, Art/Creative, and Information Technology
Industries
- Retail