Overview
PetSmart’s Professional Bather (dog bather) provides bath and related grooming services and engages with pet parents and their pets to deliver positive experiences while upholding company standards. This role also shares responsibility for store cleanliness, recommending solutions for pet parents, and maintaining pet safety standards.
Essential Responsibilities
- Successful completion of PetSmart’s Splash training and safety certification program.
- Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
- Greets pet parents, answers questions, and assists with making reservations in the salon.
- Responsible for check-in and check-out procedures.
- Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
- Shares additional health and wellness solutions with pet parents based on pet’s needs.
- Ensures a safe environment for associates, pets, and pet parents.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Recommends, informs, and sells merchandise and services.
- Maintains total store cleanliness standards.
- Assists and works in other departments as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
Qualifications
- Proficiency in computer applications.
- Ability to react under pressure and maintain composure.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Strong organizational skills and attention to detail and safety measures.
- Strong written and verbal communication skills.
Physical Demands and Work Environment
- Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently must reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Lift and/or move up to 50 pounds; occasionally team lift and/or move more than 100 pounds.
- Exposure to moving mechanical parts, wet environment with pet hair. Moderate noise level; may be exposed to high noise. Exposure to live animals and handling is common.
Benefits
- Paid weekly
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for full-time associates
- Career pathing
- PetSmart Grooming Academy
- Development opportunities
Do What You Love. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. Please Apply Now!
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Marketing, Public Relations, and Writing/Editing
- Industries: Retail