Wayfair is hiring: Wayfair Outlet Retail Sales Visual Lead in Chandler

Overview

Outlet Visual Merchandising Lead — Chandler, AZ. Wayfair is hiring a Visual Merchandising Lead for our returns Outlet retail store in Chandler, AZ. If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Base pay range: $21.00/hr - $21.00/hr

Starting rate: $21.50 per hour

Hours: 40 hours per week

Store hours: Monday - Saturday: 10am - 8pm; Sunday: 11am - 7pm

Responsibilities

• Define, design and implement a flexible visual merchandising strategy that can adapt to the wide variety of product that arrives in the outlet
• Manage product flow within the outlet, maximizing product per square foot
• As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting customers with Wayfair’s world-class home assortment
• Master our brand story and share it with polished communication, personal appearance and professionalism
• Amplify the Wayfair brand by contributing as part of a high-performing, customer-centric team
• Deliver on sales and service KPIs, productivity standards, and drive profitability across omni-channel platforms with best-in-class selling standards
• Maintain leadership presence through effective floor management and resource allocation
• Monitor stock levels, merchandise adjacencies, presentations, signing, and assortment to ensure the sales floor is adequately stocked and visual standards are maintained
• Ensure store meets visual, replenishment, cleanliness, safety and back-of-house standards during leadership shifts
• Perform opening and closing routines and provide supervision to ensure financial goals are met and associates deliver best-in-class service
• Participate in operational store activities as needed: bringing new products to floor, floor sets, replenishment, substitutions and general upkeep
• Contribute in a high-energy, dynamic environment with rapid changes in products, promotions, operations
• Live by Wayfair’s People Principles every day
• As Keyholder, be responsible for opening and closing the store

Qualifications

• Retail experience in visual merchandising or education in visual merchandising/interior design
• 2+ years of leadership or experience managing a team
• Brick & mortar retail experience — furniture or home goods preferred
• Prior visual merchandising experience in outlet or off-price retail environments preferred
• Track record of thriving in a fast-paced, changing environment

Essential Functions

• Strong organization, self-motivation, communication and relationship management skills
• Excellent verbal and active listening skills
• Excellent sales and customer service skills
• Technical acumen to learn necessary software including our POS system; experience with Google Cloud G Suite (Docs, Sheets, Slides, Forms) preferred
• Ability to process information and merchandise through computer and POS systems

Physical Requirements

• Frequently stand, walk, talk and hear; frequently handle or reach with hands and arms; occasionally sit; regularly climb or balance; frequently stoop, kneel, crouch, or crawl; may lift/move up to 50 lbs
• Specific vision abilities include near, far, color, peripheral vision, depth perception, and ability to adjust focus

Working Hours

Wayfair scheduling varies due to the retail industry. Schedules are planned a minimum of 2 weeks in advance where possible, with opportunities to trade shifts with teammates. Store hours are Monday - Saturday 10am - 8pm and Sunday 11am - 7pm.

Background check: Employment/promotion to this role will be contingent on successful completion of a background check.

Assistance For Individuals With Disabilities

Wayfair is committed to providing equal opportunities for all individuals and will make reasonable accommodations for qualified individuals with disabilities. If you require accommodation during the application or interview process, please let us know by completing our Accommodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. We are reinventing the way people shop for their homes, with a focus on technology and creative problem-solving. Wayfair is an equal opportunity employer.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have questions or wish to exercise your rights under privacy laws, contact dataprotectionofficer@wayfair.com.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Consumer Services

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