Service Advisor/ Writer Job at Key Hyundai of Milford in Milford

Overview

Key Hyundai of Milford is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.

Responsibilities

• Interact with customers to understand their service requirements and provide appropriate recommendations.


• Document customer concerns and vehicle information accurately.


• Coordinate between customers and technicians to ensure efficient and timely service delivery.


• Keep customers informed about the progress of their service and notify them of any additional repairs or costs.


• Handle customer inquiries, concerns, and complaints in a professional and courteous manner.


• Maintain a clean and organized work area.

Requirements

• Previous experience in a similar role in the automotive industry is preferred.


• Strong communication and customer service skills.


• Ability to multitask and prioritize tasks in a fast-paced environment.


• Detail-oriented and able to accurately document information.


• Proficient in using computer systems and software.

Benefits

• Base pay range: $60,000.00/yr - $80,000.00/yr


• Competitive salary range of $60,000 - $120,000 per year.


• Comprehensive health, dental, and vision insurance plans.


• 401(k) retirement plan with employer match.


• Paid vacation and sick leave.


• Opportunities for career growth and advancement within the company.

About the Company

Key Hyundai of Milford is a leading automotive dealership located in Milford, Connecticut. We are committed to providing exceptional customer service and high-quality vehicles to our clients. With a dedicated team of professionals, we strive to create a positive and rewarding work environment for our employees.

Job details

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Other


• Industries: Motor Vehicle Manufacturing