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Vital Tech Solutions

Technical Writer Job at Vital Tech Solutions in Lansing

Vital Tech Solutions, Lansing, MI, US, 48933

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Job Description

Job Description

12 month contract

Hybrid role - 2 days per week on site

We are seeking an experienced Technical Writer to support a large-scale public sector health and human services modernization program focused on accounts receivable and collections. The writer will be responsible for producing high-quality technical documentation, including user guides, integration guides, training materials, and application specifications. This role requires strong communication skills and the ability to translate complex technical concepts into clear, accessible documentation for diverse audiences.
  • Develop and maintain user documentation, training materials, and online help resources.
  • Create technical specifications, integration guides, and how-to guides to support system implementation.
  • Edit, revise, and update documentation libraries to ensure accuracy and version control.
  • Collaborate with business partners, technical staff, managers, and executives to gather information and ensure clarity of documentation.
  • Ensure appropriate access, control, and distribution of documentation resources.
  • Maintain templates, style guides, and documentation standards.
  • Support knowledge transfer and training efforts as part of the overall project lifecycle.

Requirements

Required Skills & Experience

  • 5+ years technical writing and editing in the software development industry.
  • 4+ years technical writing/editing in the financial industry.
  • 4+ years developing online documentation and help resources.
  • 4+ years creating manuals, training materials, and user guides.
  • 4+ years managing documentation libraries and subscription lists.
  • 4+ years ensuring proper control and access of documentation materials.
  • 3+ years working with Microsoft Office Suite.
  • Strong verbal and written communication skills (proficiency in English).
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Skilled at identifying, creating, revising, and maintaining documentation and templates.
  • Collaborative team player with excellent attention to detail.

Preferred Qualifications

  • Experience with Azure DevOps or Jira.
  • Familiarity with Systems Engineering Methodology (SEM) and Project Management Methodology (PMM).
  • Prior experience supporting state or federal government programs.

Vital Tech Solutions is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.