Marketing and Field Service Coordinator
Association of Washington Cities, Olympia, WA, US, 98502
Duration: Full Time
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Description
Association of Washington Cities (AWC) is recruiting a full-time Marketing and Field Service Coordinator to join our dynamic and customer orientated team.
Job Type
Full-time
Description
Association of Washington Cities (AWC) is recruiting a full-time Marketing and Field Service Coordinator to join our dynamic and customer orientated team.
Founded in 1933, AWC is a private, nonprofit, nonpartisan organization, which provides a wide array of services to all 281 cities and towns in the State of Washington. AWC builds connections between our states diverse cities and towns, while providing our members with the support needed to thrive through delivery of data-driven education, nationally recognized polling programs, and nonpartisan advocacy. Membership is voluntary, and we are proud that AWC maintains 100% participation. AWC is a vibrant, fast-paced organization supported by 70 employees who are passionate about serving our members. We have a diverse team with subject matter expertise in various areas.
The AWC Employee Benefit Trust (AWC Trust) is a member service of AWC and is Washingtons premier local government benefit pool for cities, towns, and other local governments. The AWC Trust provides a broad selection of benefit insurance options and health management programs for members.
Summary
This position supports the strategic marketing, outreach and retention efforts of the contracted AWC Trust and other AWC Member Pooling Programs, by building relationships with current and prospective members. This position plays a key role in representing the organization through direct engagement with members and promote awareness, understanding, and value of the AWC Trust programs in collaboration with the Program Deputy Director. This may entail extensive travel throughout the state.
AWC welcomes applicants from all backgrounds. We value the unique views, backgrounds, experiences, expertise, and potential of all our employees. We are committed to following our core values of collaboration, equity, innovation, integrity, and respect.
Compensation And Benefits
Salary
The full salary range for this position is $75,022 to $112,534 annually. The top candidates placement within the range will typically fall between the minimum and 25th percentile of the range, depending on education, training, experience, and other conditions consistent with AWC policy. A compensation market analysis is completed every other year. As outlined in policy, AWC employees generally receive an annual adjustment based on market and economic changes, and an increase based on meeting full performance expectations.
Health insurance
AWC pays 100% of the medical premium for employees and 90% of the medical premium for spouse/domestic partner and child(ren) up to age 26. Dental and vision insurance are 100% employer-paid for employees and eligible dependents.
Retirement Benefits
For every $1 an employee contributes toward their 401(k), AWC matches the contribution with $1.20, up to 10% of the employees base salary, subject to IRS thresholds. Employer match can also be applied towards eligible student loan payments.
Paid leave
Four hours of paid vacation leave in the first year of employment for every semi-monthly pay period, with vacation accrual increasing over time; four hours of paid sick leave for every semi-monthly pay period; 11 paid holidays and two floating holidays each year.
Additional Benefits
Basic life insurance and disability insurance; employer-funded Health Reimbursement Arrangement (HRA) ranging from $770 to $1,980 based upon enrollment in the medical insurance plans; access to outstanding performance awards and tuition assistance; and staff appreciation events.
This position is eligible to telework on certain days of the week, subject to approval and as determined by AWC.
Recruitment closes on September 29, 2025, at 5:00 pm.
What Youll Be Doing
- Lead the scheduling, staffing, and coordination of AWC Trust benefit fairs and presentations, serving as the primary field representative while organizing participation of additional staff and managing appropriate calendars.
- Create, update, and tailor benefit presentation templates to clearly convey program features and value to AWC Trust member employers.
- Provide field visits upon members request, including informational sessions related to AWC Trust services and programs.
- Record customized benefit presentations for AWC Trust member employers upon request.
- Build member relationships and provide education to various stakeholders and members on the features and benefits of the AWC Trusts services and programs.
- Support the outreach and education efforts of other Member Pooling Programs by assisting with member engagement, benefit communication, and promotion of program features and services
- Assist the Program Deputy Director in developing and implementing an annual marketing/business plan that supports the mission, vision, and objectives of the Trust and the Member Pooling Programs.
- Write employee/employer communications, including technical bulletins, marketing materials, website, newsletter, and annual membership communications.
- Assist in the creation and promotion of marketing products and advertising for other Member Pooling Programs, insuring alignment with program goals.
- Represent AWC, in addition to Trust and MPPs, by coordinating and staffing exhibit booths at events such as organization conferences, events, meetings, and member benefit fairs or presentations, and other paraprofessional association meetings, workshops, conventions, and conferences where the organizations visibility capitalizes on the value of membership. Coordinate all print materials and collateral. Have general knowledge of all AWC programs and resources.
- Establish and maintain effective communicative relationships with the organizations internal customers, vendor partners, existing members, and potential members of the organization.
- Incumbent will routinely do member site visits in all areas of Washington state, and attend trainings and events; generally overnight stays will not exceed 100 nights a year.
- 5 years experience in health care operations, including benefit administration and work with a multi-employer association or non-profit organization.
- 3 years experience in a position that included self-directed travel, and independent work with individuals and groups.
- Bachelors Degree in related field, or equivalent years of experience in a marketing or account executive role.
- Must maintain a valid Washington State drivers license in good standing.
- Exceptional ability to connect with people and be an effective representative of the organization.
- Extensive knowledge of the insurance industry with an emphasis on health.
- Thorough knowledge of state and federal regulations regarding health care and benefits and HIPAA privacy and security requirements.
- General knowledge of local government.
- A passion for interacting in a positive and creative manner with customers, team members, and developing partners.
- Possess strong marketing and communication skills, articulate clearly both with the written and spoken word.
- Highly organized; demonstrated self-motivation and attention to detail to enable proficiency for trip planning, conference attendance, and member follow up.
- Ability to be away from home traveling for a majority of the month.
- Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactive management of personal bias.
The incumbent may work irregular hours and may begin and end work beyond the normal workday when necessary. Work is performed primarily in an office setting and sedentary in nature, with prolonged periods of sitting at a desk and working on a computer. Incumbent must be able to lift up to and carry 30 pounds at times. Work may also involve standing for long periods, stooping, repetitive motions with hand, wrist and fingers. Driving an automobile is necessary, incumbent may spend prolonged periods in a vehicle.
To request reasonable accommodations in the application process, please email recruiting@awcnet.org.
AWC is looking for people who can help us achieve our mission and vision, not just check the boxes. If youre excited about this role and interested in supporting local government, we encourage you to apply. You might just be the right candidate for this role or other roles at AWC!
All offers of employment are contingent to authorization for employment in the United States, criminal background check, reference checks, and required education/credential verification. Information obtained from the background check will not necessarily preclude employment but may be considered.
All AWC employees must work in Washington state, unless explicitly preapproved by the CEO to work in Oregon or Idaho.
AWC is an Equal Opportunity Employer and values diversity on our team. Applicants are considered for positions without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, perceived or actual physical or mental disability, genetic information, marital status, veteran status, gender identity or expression, as required by federal, state, and local laws.
Salary Description
$75,022 to $112,534 annually
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Marketing, Customer Service, and Training-
Industries
Non-profit Organizations
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Student loan assistance
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