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KPMG US

Marketing Cloud Delivery Lead

KPMG US, Orlando, Florida, us, 32885

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Overview KPMG US is seeking a

Marketing Cloud Delivery Lead

to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities

Define and maintain the technical vision, architecture, and roadmap for Salesforce Marketing Cloud, aligning with enterprise digital engagement strategies

Accountable for Marketing Cloud platform, solution roadmap, implementation, enhancements, release management and support; partner with stakeholders and project team to ideate and validate requirements

Determine proper scalable design for Marketing Cloud solutions with heavy reliance on Sales Cloud, CRM Analytics, and Data Cloud

Manage Salesforce Marketing Cloud Automations and Journeys that populate data from data extensions into Sales Cloud with appropriate task and event creation

Keep updated on the Salesforce Marketing Cloud product roadmap, releases, and emerging capabilities to inform future state architecture and technology investments

Serve as the subject matter expert on Marketing Cloud platform architecture, including Journey Builder, Personalization, Data Cloud, Intelligence, and integrations with Salesforce and third-party systems

Qualifications

Minimum ten years of recent experience in agile delivery methodology implementing Salesforce solutions (Marketing Cloud, Intelligence, Salesforce Marketing Cloud Connector)

Bachelor's degree from an accredited college or university is preferred

Expert knowledge of Marketing Cloud Pages, Microsites, Forms and Form Processing; advanced knowledge of SQL with complex data extensions, data views and relationships in Salesforce Marketing Cloud; deep knowledge of Marketing Cloud APIs, Data Extensions and Marketing Cloud SFTP

Familiarity with Server Side JavaScript (SSJS) and third-party products that connect to or are leveraged by Salesforce Marketing Cloud such as Query Studio, CVENT, Qualtrics, ReturnPath, BriteVerify and the Validity Product Suite; knowledge of Product Development Lifecycle and DevOps Tools like GIT, Jenkins, and JIRA

Excellent technical leadership skills with the ability to ensure the solution satisfies requirements; demonstrated quick learning agility, and strong business acumen with cross-functional collaboration

Ability to understand challenges, share ideas, develop effective responses, escalate when needed, understand trade-offs, and decide at the platform level; understanding of Agile development practice

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

Benefits

KPMG complies with local/state regulations regarding recruitment and hiring. Salary ranges are provided where applicable; final salary is determined based on factors such as skills, responsibilities, experience, degrees and market considerations.

KPMG is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status or any other category protected by law.

Our Total Rewards package includes medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a range of well-being benefits. Personal time off and holidays are provided per year, with firmwide breaks around year end and the July 4th holiday.

Salary ranges by city are posted on the KPMG pay transparency page.

Location Hybrid work arrangement with potential for travel as needed. Open and accepting applicants; recruitment is on a rolling basis until the opportunity is filled.

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