Salesforce
Executive Communications & Change Management, Senior Manager (Account Success)
Salesforce, Chicago, Illinois, United States, 60290
Executive Communications & Change Management, Senior Manager (Account Success)
Salesforce is seeking an experienced executive communications professional to lead communications programs for the EVP of Account Success. This role drives communication planning and execution across matrixed stakeholders and teams. We’re looking for a strategic thinker who can build strong relationships, connect ideas across a broad landscape, and deliver authentic, multi-channel narratives with strong writing skills. Responsibilities
Develop and execute high-impact communications for the EVP of Account Success that drive business goals Develop executive talking points, presentations, and briefing materials for internal and external engagements Support the EVP on company-wide campaigns and events (e.g., Dreamforce, Company Kickoffs) Create and maintain consistent messaging frameworks aligned with company strategy and values Manage executive communications calendar, prioritize opportunities, and develop integrated communications strategies for Account Success Content Development
Write and edit talk tracks, blog posts, internal messages, and social media content for senior leaders Craft compelling narratives that effectively communicate complex business initiatives Create presentation materials for all team calls, leadership sessions, and external events Stakeholder Management
Build strong relationships with cross-functional teams to ensure aligned messaging Collaborate with ES, Marketing, and Customer Success Communications teams Partner with executive assistants to manage speaking calendars and commitments Provide strategic counsel to leadership on communications opportunities and risks Qualifications
Highly organized and energetic leader with at least 10+ years of communications experience Proven track record of leading complex, enterprise-wide and cross-functional communications programs in a fast-paced environment Strong executive presence and the ability to confidently engage with seasoned executives Ability to educate stakeholders on communications strategies and influence decision making Excellent writing, editing, and content development skills, with experience capturing an executive’s unique voice and crafting messaging on their behalf Strong project management skills, able to drive complex, multi-stakeholder announcements and initiatives Experience working in fast-paced, high-growth environments, with the ability to prioritize, manage multiple projects, and pivot as needed Excellent verbal and written communication and attention to detail Self-starter with proven ability to work under tight deadlines with limited resources About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We value ambition, action, trust, and innovation as a way of life. We are seeking Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Accommodations
If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer. We are committed to equality of opportunity and do not discriminate on any legally protected status. All employment decisions are based on merit, competence, and qualifications. Job Details
Employment type: Full-time Job function: Marketing, Public Relations, and Writing/Editing Industries: Software Development, IT Services and IT Consulting, Technology, Information and Internet
#J-18808-Ljbffr
Salesforce is seeking an experienced executive communications professional to lead communications programs for the EVP of Account Success. This role drives communication planning and execution across matrixed stakeholders and teams. We’re looking for a strategic thinker who can build strong relationships, connect ideas across a broad landscape, and deliver authentic, multi-channel narratives with strong writing skills. Responsibilities
Develop and execute high-impact communications for the EVP of Account Success that drive business goals Develop executive talking points, presentations, and briefing materials for internal and external engagements Support the EVP on company-wide campaigns and events (e.g., Dreamforce, Company Kickoffs) Create and maintain consistent messaging frameworks aligned with company strategy and values Manage executive communications calendar, prioritize opportunities, and develop integrated communications strategies for Account Success Content Development
Write and edit talk tracks, blog posts, internal messages, and social media content for senior leaders Craft compelling narratives that effectively communicate complex business initiatives Create presentation materials for all team calls, leadership sessions, and external events Stakeholder Management
Build strong relationships with cross-functional teams to ensure aligned messaging Collaborate with ES, Marketing, and Customer Success Communications teams Partner with executive assistants to manage speaking calendars and commitments Provide strategic counsel to leadership on communications opportunities and risks Qualifications
Highly organized and energetic leader with at least 10+ years of communications experience Proven track record of leading complex, enterprise-wide and cross-functional communications programs in a fast-paced environment Strong executive presence and the ability to confidently engage with seasoned executives Ability to educate stakeholders on communications strategies and influence decision making Excellent writing, editing, and content development skills, with experience capturing an executive’s unique voice and crafting messaging on their behalf Strong project management skills, able to drive complex, multi-stakeholder announcements and initiatives Experience working in fast-paced, high-growth environments, with the ability to prioritize, manage multiple projects, and pivot as needed Excellent verbal and written communication and attention to detail Self-starter with proven ability to work under tight deadlines with limited resources About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We value ambition, action, trust, and innovation as a way of life. We are seeking Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Accommodations
If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer. We are committed to equality of opportunity and do not discriminate on any legally protected status. All employment decisions are based on merit, competence, and qualifications. Job Details
Employment type: Full-time Job function: Marketing, Public Relations, and Writing/Editing Industries: Software Development, IT Services and IT Consulting, Technology, Information and Internet
#J-18808-Ljbffr