Steampunk, Inc.
UI/UX Designer at Steampunk, Inc. guiding government clients through our Design Intelligence framework, applying human-centered methods to solve complex user experience challenges. Plan and execute UX initiatives from discovery through interface design; research, prototyping, iteration, visual design, usability and accessibility testing. Serve as the voice of the customer, ensuring their needs are considered and met within proposed solutions.
Responsibilities
Participate in all aspects of the discovery process to understand client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives
Conduct workshops and interviews to frame pain points and opportunities, define insights, validate hypotheses, and create a compelling experience vision
Understand the relevance of artifacts such as journey maps, service blueprints, personas, ecosystem maps and experience maps in crafting the user experience
Conduct user research and testing and translate user needs into an implementable digital experience
Collaborate and communicate stakeholder and user needs on a cross-functional team within an agile environment
Understand and embrace the specifications and constraints of a given technology, platform and operational environment
Design intuitive, elegant, and accessible interfaces supported through a test-and-learn process
Ensure all deliverables across projects are produced at high quality
Qualifications
Ability to obtain a U.S. government Public Trust Security Clearance
4+ years of professional UX and UI experience designing viable solutions for multi-platform digital products
Current portfolio demonstrating ideology, methods, tools, skills, and craft
Demonstrated experience conducting primary and secondary user research including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting, and applying insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design
Demonstrated experience in UI design including wireframing, low- and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing
Knowledge and experience with 508 compliance requirements
Experience working on a scrum team within the Agile delivery framework and integrating research and design into technical sprints including writing user stories and story pointing
Proficiency in tools like Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools
Desire to keep pace with changing industry tools and best practices with the ability to make recommendations for the best outcome
Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers
A natural curiosity for solving problems with strong analytical skills
A collaborative nature with excellent written communication and presentation skills
Experience working in a project-based environment
Degree or equivalent experience in HCD, HCI, and/or UX design
Bonus Points
Previous work experience in or with the federal government
Previous work experience as a consultant
Experience working on a cross-functional Salesforce implementation team
About Steampunk Steampunk relies on several factors to determine salary, including geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is one aspect of Steampunk’s total compensation package for employees. Learn more about Steampunk benefits here.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
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Responsibilities
Participate in all aspects of the discovery process to understand client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives
Conduct workshops and interviews to frame pain points and opportunities, define insights, validate hypotheses, and create a compelling experience vision
Understand the relevance of artifacts such as journey maps, service blueprints, personas, ecosystem maps and experience maps in crafting the user experience
Conduct user research and testing and translate user needs into an implementable digital experience
Collaborate and communicate stakeholder and user needs on a cross-functional team within an agile environment
Understand and embrace the specifications and constraints of a given technology, platform and operational environment
Design intuitive, elegant, and accessible interfaces supported through a test-and-learn process
Ensure all deliverables across projects are produced at high quality
Qualifications
Ability to obtain a U.S. government Public Trust Security Clearance
4+ years of professional UX and UI experience designing viable solutions for multi-platform digital products
Current portfolio demonstrating ideology, methods, tools, skills, and craft
Demonstrated experience conducting primary and secondary user research including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting, and applying insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design
Demonstrated experience in UI design including wireframing, low- and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing
Knowledge and experience with 508 compliance requirements
Experience working on a scrum team within the Agile delivery framework and integrating research and design into technical sprints including writing user stories and story pointing
Proficiency in tools like Adobe Creative Suite, Sketch, Figma, Zeplin and other prototyping tools
Desire to keep pace with changing industry tools and best practices with the ability to make recommendations for the best outcome
Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers
A natural curiosity for solving problems with strong analytical skills
A collaborative nature with excellent written communication and presentation skills
Experience working in a project-based environment
Degree or equivalent experience in HCD, HCI, and/or UX design
Bonus Points
Previous work experience in or with the federal government
Previous work experience as a consultant
Experience working on a cross-functional Salesforce implementation team
About Steampunk Steampunk relies on several factors to determine salary, including geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is one aspect of Steampunk’s total compensation package for employees. Learn more about Steampunk benefits here.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr