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Well

Senior UI/UX Designer

Well, Boston, Massachusetts, us, 02298

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Overview Join to apply for the

Senior UI/UX Designer

role at

Well .

The mission of Well (https://www.well.co/) is to transform healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product — a consumer health engagement platform — integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.

Position Title:

Senior UI/UX Designer

Reporting To:

Senior Director, UX

Location:

Chapel Hill, NC; Boston, MA (Newton Office); New York, NY

Compensation:

Senior UI/UX Designer $115,000-135,000, plus bonus and benefits

Position Summary : We are seeking a highly skilled Senior UX/UI Designer to lead design efforts for our complex product areas. The ideal candidate will have 4–7 years of professional experience in UX/UI, product design, or human-centered design. In this pivotal role, you will drive the user experience strategy and execution from discovery to delivery, balancing long-term product vision with immediate user needs. You will operate with high autonomy, making significant design decisions and aligning efforts across disciplines with minimal oversight.

Responsibilities

Lead UX/UI design across projects, from initial research to high-fidelity execution

Define user journeys, information architecture, and interaction flows for complex systems

Conduct or oversee user research, usability testing, and design validation

Collaborate closely with Product Managers, Engineers, and other Designers to align on product strategy and roadmap

Advocate for user needs while balancing business and technical constraints

Mentor junior designers and contribute to the team's knowledge-sharing and culture

Drive the adoption and evolution of design systems, patterns, and standards

Communicate design rationale effectively to stakeholders and leadership

Preferred Qualifications

Experience: 4–7 years of professional experience in UX/UI, product design, or human-centered design

Expertise in designing both mobile apps and responsive web applications

Proven ability to lead design efforts for complex product areas from discovery to delivery

Experience designing to boost engagement metrics, ideally for health tech products

Demonstrated ability to drive user experience strategy and execution, balancing business goals with user needs

Experience owning and contributing to ADA complaint design systems

Expertise in conducting or overseeing user research, usability testing, and design validation

Expert-level proficiency with design tools, specifically Figma, and experience with prototyping tools and collaboration platforms

A proactive, creative, and rigorous approach to solving ambiguous problems

Excellent communication and collaboration skills to work effectively with cross-functional teams (Product Managers, Engineers, etc.)

Ability to effectively communicate design rationale to stakeholders and leadership

Additional Information Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission.

We embrace diversity and are committed to building an inclusive team. All qualified applicants will be eagerly considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Design, Art/Creative, and Information Technology

Industries: Technology, Information and Internet

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