KeyBank
Overview
Location:
124 East 14th Street, Suite 1100 - New York, New York 10003. Mobile - In office 3 days a week; 127 Public Square CLE, OH; 4910 Tiedeman Brooklyn, OH; 127 Public Square CLE, OH.
About the Role As a Principal UI Designer, Consumer, you will be a senior creative leader within the Consumer Design group of the Experience & Design team, responsible for elevating the visual design excellence and brand expression across KeyBank's consumer-facing digital products and services.
You will craft sophisticated, accessible, and emotionally resonant visual experiences that connect with millions of consumers daily through our digital banking platforms. Your work will establish the visual language that defines how customers interact with KeyBank across web, mobile, and emerging channels.
You will lead initiatives that push the boundaries of visual design while maintaining consistency with our design system, mentor a team of UI designers, and collaborate closely with UX strategists to ensure that every pixel reflects our commitment to clarity, beauty, and customer delight.
This role requires a visionary visual designer who can balance creative excellence with systematic thinking, inspire teams through craft leadership, and drive visual innovation while respecting business constraints and technical feasibility.
Key Responsibilities
Visual Strategic Leadership
Define and evolve the visual design strategy for consumer digital products, ensuring brand consistency and market differentiation
Lead the creation of high-fidelity designs, interactive prototypes, and design specifications that set the standard for visual excellence
Champion accessibility and inclusive design principles, ensuring our visual solutions work for all customers
Drive innovation in motion design, micro-interactions, and visual storytelling that enhance user engagement
Design System & Standards
Co-own and evolve KeyBank's Design System, with primary responsibility for visual components, patterns, and guidelines
Establish and maintain visual design standards, including typography, color systems, iconography, and illustration principles
Create scalable design tokens and component libraries that enable efficient, consistent design across teams
Partner with engineering to ensure pixel-perfect implementation of design system components
Execution & Craft Excellence
Lead the visual design of high-priority consumer initiatives from concept through launch
Create compelling visual narratives through user interface design, data visualization, and information architecture
Develop responsive design solutions that maintain visual integrity across devices and platforms
Conduct visual design audits and competitive analyses to identify opportunities for differentiation
Ensure all visual design work maintains the highest standards of craft, detail, and polish
Collaboration & Influence
Partner closely with strategists, engineers, and business stakeholders to ensure visual design amplifies business and client impact
Collaborate with brand, marketing, and content teams to ensure cohesive customer experiences
Present design concepts and rationale to senior stakeholders, articulating the business value of visual design decisions
Work with engineering teams to ensure technical feasibility while maintaining design integrity
Facilitate design critiques and workshops that elevate the visual design discourse across the organization
Mentorship & Practice Development
Mentor a team of UI designers, fostering excellence in visual craft and professional growth
Lead the Consumer UI Design team, establishing best practices and advancing the discipline of visual design at KeyBank
Contribute to the recruitment and development of design talent, building a world-class design organization
Share knowledge through internal presentations, design documentation, and external thought leadership
Qualifications
8+ years of experience in UI/visual design, with at least 3 years in senior or lead roles
Exceptional portfolio demonstrating mastery of visual design, typography, color theory, and composition
Deep expertise in creating and maintaining design systems at scale
Proven track record of shipping consumer-facing digital products with measurable impact
Expert proficiency in Figma, with strong skills in prototyping and design handoff
Proficiency in Adobe Creative Suite and other visual design tools
Strong understanding of front-end development principles (HTML, CSS, JavaScript)
Experience working in Agile environments with cross-functional teams
Outstanding presentation and communication skills with ability to articulate design decisions
Bachelor’s degree in graphic design, Visual Communication, HCI, or equivalent experience.
Preferred Qualifications
Master’s degree in design or related field
Experience in financial services or fintech industries
Expertise in motion design and animation principles
Experience with data visualization and complex information design
Knowledge of accessibility standards (WCAG 2.1 AA) and inclusive design practices
Experience leading geographically distributed design teams
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
Compensation and Benefits This position is eligible to earn a base salary in the range of $130,000 to $150,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 10/03/2025. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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124 East 14th Street, Suite 1100 - New York, New York 10003. Mobile - In office 3 days a week; 127 Public Square CLE, OH; 4910 Tiedeman Brooklyn, OH; 127 Public Square CLE, OH.
About the Role As a Principal UI Designer, Consumer, you will be a senior creative leader within the Consumer Design group of the Experience & Design team, responsible for elevating the visual design excellence and brand expression across KeyBank's consumer-facing digital products and services.
You will craft sophisticated, accessible, and emotionally resonant visual experiences that connect with millions of consumers daily through our digital banking platforms. Your work will establish the visual language that defines how customers interact with KeyBank across web, mobile, and emerging channels.
You will lead initiatives that push the boundaries of visual design while maintaining consistency with our design system, mentor a team of UI designers, and collaborate closely with UX strategists to ensure that every pixel reflects our commitment to clarity, beauty, and customer delight.
This role requires a visionary visual designer who can balance creative excellence with systematic thinking, inspire teams through craft leadership, and drive visual innovation while respecting business constraints and technical feasibility.
Key Responsibilities
Visual Strategic Leadership
Define and evolve the visual design strategy for consumer digital products, ensuring brand consistency and market differentiation
Lead the creation of high-fidelity designs, interactive prototypes, and design specifications that set the standard for visual excellence
Champion accessibility and inclusive design principles, ensuring our visual solutions work for all customers
Drive innovation in motion design, micro-interactions, and visual storytelling that enhance user engagement
Design System & Standards
Co-own and evolve KeyBank's Design System, with primary responsibility for visual components, patterns, and guidelines
Establish and maintain visual design standards, including typography, color systems, iconography, and illustration principles
Create scalable design tokens and component libraries that enable efficient, consistent design across teams
Partner with engineering to ensure pixel-perfect implementation of design system components
Execution & Craft Excellence
Lead the visual design of high-priority consumer initiatives from concept through launch
Create compelling visual narratives through user interface design, data visualization, and information architecture
Develop responsive design solutions that maintain visual integrity across devices and platforms
Conduct visual design audits and competitive analyses to identify opportunities for differentiation
Ensure all visual design work maintains the highest standards of craft, detail, and polish
Collaboration & Influence
Partner closely with strategists, engineers, and business stakeholders to ensure visual design amplifies business and client impact
Collaborate with brand, marketing, and content teams to ensure cohesive customer experiences
Present design concepts and rationale to senior stakeholders, articulating the business value of visual design decisions
Work with engineering teams to ensure technical feasibility while maintaining design integrity
Facilitate design critiques and workshops that elevate the visual design discourse across the organization
Mentorship & Practice Development
Mentor a team of UI designers, fostering excellence in visual craft and professional growth
Lead the Consumer UI Design team, establishing best practices and advancing the discipline of visual design at KeyBank
Contribute to the recruitment and development of design talent, building a world-class design organization
Share knowledge through internal presentations, design documentation, and external thought leadership
Qualifications
8+ years of experience in UI/visual design, with at least 3 years in senior or lead roles
Exceptional portfolio demonstrating mastery of visual design, typography, color theory, and composition
Deep expertise in creating and maintaining design systems at scale
Proven track record of shipping consumer-facing digital products with measurable impact
Expert proficiency in Figma, with strong skills in prototyping and design handoff
Proficiency in Adobe Creative Suite and other visual design tools
Strong understanding of front-end development principles (HTML, CSS, JavaScript)
Experience working in Agile environments with cross-functional teams
Outstanding presentation and communication skills with ability to articulate design decisions
Bachelor’s degree in graphic design, Visual Communication, HCI, or equivalent experience.
Preferred Qualifications
Master’s degree in design or related field
Experience in financial services or fintech industries
Expertise in motion design and animation principles
Experience with data visualization and complex information design
Knowledge of accessibility standards (WCAG 2.1 AA) and inclusive design practices
Experience leading geographically distributed design teams
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
Compensation and Benefits This position is eligible to earn a base salary in the range of $130,000 to $150,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 10/03/2025. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
#J-18808-Ljbffr