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WillowTree

Director, Engineering (Marketing Services)

WillowTree, Charlottesville, Virginia, United States, 22904

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Director, Engineering (Marketing Services)

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WillowTree

Location & Flexibility: Our Directors of Engineering are integral parts of our Marketing Services team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity

[Tuesdays, Wednesdays, and Thursdays] . This role can be located in

Boston, MA ,

Columbus, OH ,

Charlottesville, VA , or

Durham, NC .

The Opportunity As part of a team of directors, the

Director of Engineering

will help guide and implement strategy for Marketing Services and make a vital impact on the success of WillowTree’s engineering discipline, project teams, and clients. Through partnership with the directors of Design and Delivery, you’ll guide and coach teams to optimally deliver quality products to our clients while championing a culture of engagement, collaboration, and inclusion. You’ll apply your knowledge of software development, team leadership, client management, and product strategy to implement and continuously improve processes and outcomes.

Responsibilities

Provide technical and engineering leadership to WillowTree teammates to guide decisions, envision long-term strategy, and plan product roadmaps for clients

Lead teams, individuals, and projects to successfully execute and deliver high-quality products that exceed the needs of our Fortune 500 clients and their users

Build and maintain strong relationships with clients and contribute to business development (including estimations, proposals, and pitches) to acquire and grow future partnerships

Coach project-level leadership to align and optimize technical, product, business, and team goals

Coach project leaders to successfully navigate challenges, minimize friction, and instill confidence in our clients through successful execution

Simplify complexity and drive teams forward

Serve as a point of leadership escalation for clients and teams

Facilitate information sharing and collaboration across business units to solve problems, plan resources and allocation, and execute overarching organizational strategy and goals

Conduct deep dives with teams starting new projects

Assist teams during major launches, while cultivating an atmosphere of autonomy and innovation

Contribute to hiring and retention activities, thought leadership, and estimation and allocation

Lead, mentor, and manage a team of engineering managers, including professional development, career growth, performance management, retention, promotions, compensation decisions, reviews, coaching improvement plans, and more

Build self-sufficient project teams leveraging skills and minimizing gaps, while balancing growth opportunities and client needs

Qualifications

Recent and significant experience with software development and delivery across multiple technologies (front-end web, backend services, and/or testing)

Significant experience leading teams to deliver large and complex software projects for Fortune 500 clients

Comfortable working with multidisciplinary teams to optimize product and project goals (design, strategy, analytics)

Experience developing large, complex enterprise ecosystems and managing legacy-system risks

Deep understanding of project management best practices (agile, scrum, kanban, etc.) as well as CI/CD

Experience leading, managing, and mentoring diverse teams and individuals

Ability to simplify complex problems, identify root causes, and communicate clear priorities

Strong communication with teams and clients with differing goals and backgrounds

Demonstrated experience building and navigating external clients and organizations to remove obstacles and drive a successful product and relationship

Experience working with key client stakeholders to improve engineering and product processes

Broad experience in building user-centered products from analytics, research, design, data systems, etc.

Experience using data to advise product decisions

Balance ROI with sophisticated product features

Bonus Points

Management of global teams within multiple time zones

Experience within both Product and Services organizations

Experience with multiple CMS technologies

Experience with e-commerce platforms

Experience and certification with Adobe Experience Cloud products

Equal Opportunity Employer At WillowTree, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including decisions to hire and promote, are based on qualifications, merits, competence and performance without regard to any characteristic related to diversity.

What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:

Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)

Life & Disability Insurance

401K matching

Flexible paid time off & paid company holidays

Parental Leave

Employee Share Purchase Plan

Employee Assistance Program (EAP)

And more!

To drive ongoing pay equity for team members, WillowTree conducts regular compensation audits.

United States Hiring Range

$180,000 — $190,000 USD

Seniority level

Director

Employment type

Full-time

Job function

Engineering and Information Technology

Software Development

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