Madrigal Pharmaceuticals
Associate Director, Patient Experience and Access Marketing
Madrigal Pharmaceuticals, Waltham, Massachusetts, United States, 02254
Overview
Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. FDA for the treatment of adults with NASH with moderate to advanced liver fibrosis (stages F2 to F3) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis.
Position Associate Director, Patient Experience and Access Marketing
Reports to Director, Patient Access Marketing
Department Commercial
Location Conshohocken, PA (preferred) or Waltham, MA – required 3 days in office when not traveling
Position Summary The Associate Director, Patient Experience and Access Marketing, plays a pivotal role in supporting the strategic development, tactical planning, and execution of Patient Access marketing initiatives to drive awareness and engagement with Madrigal Patient Support (MPS) programs. Reporting to the Director, Patient Access Marketing, the Associate Director collaborates cross-functionally to ensure alignment of Patient Access efforts with broader commercial objectives, contributing to the successful implementation of pull-through materials, field resources, and communication strategies.
Key Responsibilities
Support Strategy Execution: Assist in the execution of MPS marketing strategy and ensure alignment with commercial and brand objectives.
Tactical Development: Lead the creation and implementation of tactical assets including digital, print, and email materials to support patient access and engagement.
Cross-Functional Collaboration: Work closely with the Madrigal Patient Support, Access and Reimbursement team, Brand Marketing, Training, Legal, Compliance, Market Access, and Sales to develop compliant and effective messaging for both HCP and patient audiences.
Pull-Through Support: Partner with commercial teams to identify access challenges and develop materials to educate stakeholders on available MPS resources.
Material Review Process: Manage development and submission of promotional and educational materials through the promotional review committee (PRC) process.
Communication & Education: Assist in communicating patient access initiatives and updates across the organization to drive internal understanding and adoption.
Agency & Vendor Coordination: Support vendor and agency relationships to ensure timely and high-quality delivery of marketing assets.
Market Research & Insights: Assist in the execution of market research activities to uncover insights that inform marketing strategies and campaign effectiveness.
Operational Excellence: Contribute to planning and logistics for internal and external meetings, conferences, and training sessions related to MPS.
Team Engagement: Actively participate in creating a high-performance team culture grounded in accountability, collaboration, and continuous improvement.
Qualifications and Skills
Bachelor’s degree required (BA or BS); concentration in Marketing, Business, Life Sciences, or a related field.
8-10 years of pharmaceutical industry or related experience, preferably with a specialty product required.
5+ years in pharmaceutical marketing (in-house or agency) required
Familiarity with patient support programs
Strong project management skills; able to manage multiple priorities and deadlines
Excellent interpersonal and communication skills; able to work collaboratively across matrixed teams.
Solid understanding of compliance and regulatory standards in pharma marketing
Experience with the promotional review process and navigating regulatory pathways
Willingness to travel up to 30%.
Compensation Base salary is determined by several factors that include, but are not limited to, qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.
Equal Opportunity Employer Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
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Position Associate Director, Patient Experience and Access Marketing
Reports to Director, Patient Access Marketing
Department Commercial
Location Conshohocken, PA (preferred) or Waltham, MA – required 3 days in office when not traveling
Position Summary The Associate Director, Patient Experience and Access Marketing, plays a pivotal role in supporting the strategic development, tactical planning, and execution of Patient Access marketing initiatives to drive awareness and engagement with Madrigal Patient Support (MPS) programs. Reporting to the Director, Patient Access Marketing, the Associate Director collaborates cross-functionally to ensure alignment of Patient Access efforts with broader commercial objectives, contributing to the successful implementation of pull-through materials, field resources, and communication strategies.
Key Responsibilities
Support Strategy Execution: Assist in the execution of MPS marketing strategy and ensure alignment with commercial and brand objectives.
Tactical Development: Lead the creation and implementation of tactical assets including digital, print, and email materials to support patient access and engagement.
Cross-Functional Collaboration: Work closely with the Madrigal Patient Support, Access and Reimbursement team, Brand Marketing, Training, Legal, Compliance, Market Access, and Sales to develop compliant and effective messaging for both HCP and patient audiences.
Pull-Through Support: Partner with commercial teams to identify access challenges and develop materials to educate stakeholders on available MPS resources.
Material Review Process: Manage development and submission of promotional and educational materials through the promotional review committee (PRC) process.
Communication & Education: Assist in communicating patient access initiatives and updates across the organization to drive internal understanding and adoption.
Agency & Vendor Coordination: Support vendor and agency relationships to ensure timely and high-quality delivery of marketing assets.
Market Research & Insights: Assist in the execution of market research activities to uncover insights that inform marketing strategies and campaign effectiveness.
Operational Excellence: Contribute to planning and logistics for internal and external meetings, conferences, and training sessions related to MPS.
Team Engagement: Actively participate in creating a high-performance team culture grounded in accountability, collaboration, and continuous improvement.
Qualifications and Skills
Bachelor’s degree required (BA or BS); concentration in Marketing, Business, Life Sciences, or a related field.
8-10 years of pharmaceutical industry or related experience, preferably with a specialty product required.
5+ years in pharmaceutical marketing (in-house or agency) required
Familiarity with patient support programs
Strong project management skills; able to manage multiple priorities and deadlines
Excellent interpersonal and communication skills; able to work collaboratively across matrixed teams.
Solid understanding of compliance and regulatory standards in pharma marketing
Experience with the promotional review process and navigating regulatory pathways
Willingness to travel up to 30%.
Compensation Base salary is determined by several factors that include, but are not limited to, qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance.
Equal Opportunity Employer Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
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