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LogicMonitor

Employee Communications Director

LogicMonitor, Austin, Texas, us, 78716

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Employee Communications Director

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Overview About LogicMonitor: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, enabling our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is located in the vibrant San Jacinto Center downtown with views of Lady Bird Lake, and LogicMonitor hires within its Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility and predictability across their IT stacks, enabling exceptional employee and customer experiences. LogicMonitor integrates AI and Machine Learning into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers value LogicMonitor's ability to unify cloud and traditional IT into one view, contributing to minimal churn, expansion opportunities, and strong customer references. LogicMonitor has earned the highest Net Promoter Score among IT Infrastructure Management providers and is recognized for high employee satisfaction. We have been certified as a Great Place To Work and named among BuiltIn's Best Places to Work for the seventh year in a row.

As the Employee Communications Director, you will lead the strategy, planning, and execution of our internal communications globally. Reporting to the Sr. Director, Corporate Communications, this high-impact role will foster a strong and cohesive company culture by delivering clear, timely, and engaging communications to all LogicMonitor employees. You will partner closely with the Executive Team, HR, Corporate Communications and cross-functional leaders to align internal messaging with our business goals and values.

The right candidate will have a deep understanding of:

Strategic internal communications in high-growth, global organizations

Executive communications and change leadership

Engagement-driven content and channel strategy

This highly visible and strategic role will collaborate with the entire leadership team and align with the Marketing organization.

Strategic Leadership

Scale and implement a company-wide internal communications strategy that supports LogicMonitor’s business objectives and cultural values.

Serve as a trusted advisor to the SLT and executive stakeholders, guiding effective leadership communications.

Own the integration of LogicMonitor’s vision, values, mission and milestones (V2M2), ensuring alignment across all touchpoints.

Core Program Ownership

Lead the planning, content development and facilitation of all-employee meetings including All-Hands, Company Kick-Off, SLT Offsites, quarterly updates and major announcements.

Partner with HR, People and Culture on internal campaigns that drive engagement, recognition, DEI initiatives and organizational transformation.

Manage regular cadence of 1-to-many comms from the CEO, ELT and SLT, including newsletters, leadership blogs and video messages.

Optimize and maintain a centralized calendar of internal communications to ensure coordination and minimize noise.

Adopt and evolve internal communications best practices with a focus on Slack, email and internal resource platforms.

Tactical Execution

Draft compelling internal content that is clear, consistent and authentic, regardless of platform (Executive emails, Slack, digital signage, etc.).

Partner with internal stakeholders to support change communications and employee lifecycle moments.

Identify channels and platforms (Slack, Confluence, video, etc.) to optimize reach and engagement.

Analyze engagement metrics and employee feedback to continuously improve content and delivery.

What You'll Need

10+ years of experience in internal/employee communications.

Proven success in leading employee communications in a global, fast-paced, tech-forward company.

Exceptional storytelling, writing and editing skills with the ability to distill complex ideas into clear messaging.

Strong EQ and executive presence; comfort interfacing directly with C-level leadership.

Proficient in internal communications platforms and analytics, with deep expertise in Slack optimization.

Experience supporting corporate change management, culture-building and executive visibility is a plus.

Exceptional written and verbal communication skills with a particular strength in storytelling.

Strong ability to simplify complex ideas into clear and impactful visuals and narratives.

A strategic thinker with a creative mindset and impeccable attention to detail.

Highly organized and capable of managing multiple priorities in a fast-paced, dynamic environment.

Collaborative and adaptable, with strong interpersonal skills to build trust and alignment across teams.

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 9/1/2025

LogicMonitor is an Equal Opportunity Employer. At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Marketing, Public Relations, and Writing/Editing

Industries: Software Development

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