Axon
Overview
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We work better together, connecting with candor and care, seeking diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change while growing in a mission-driven environment where you matter.
Our Team The DEMS team (Digital Evidence Management Systems) builds tools that support the full lifecycle of digital evidence: collection, management, analysis, redaction, and sharing. Our work empowers users to manage high-stakes content with accuracy, efficiency, and trust. By deeply understanding user needs, we build experiences that enhance public safety and strengthen community relationships. This is a rare opportunity to lead impactful research that shapes the future of justice technology.
Role As a UX Researcher on the DEMS (Digital Evidence Management Systems) team, you’ll shape critical tools used by law enforcement and justice partners to manage and share evidence. This is a high-impact role in a mission-driven environment—ideal for someone ready to own research strategy, drive change, and grow in a collaborative, user-centered culture.
What You’ll Do
Lead and execute end-to-end UX research using mixed methods (qualitative and quantitative).
Collaborate with cross-functional teams—product, design, engineering—to align research efforts with business goals.
Design and conduct studies including interviews, usability testing, fieldwork, surveys, and experiments.
Synthesize insights into compelling deliverables such as journey maps, personas, and executive-ready reports.
Translate complex research findings into clear, actionable insights and deliverables.
Present findings to stakeholders and influence decisions with evidence-backed recommendations.
Champion a user-centered culture and elevate the quality and rigor of research across the DEMS pillar and Axon at large.
Advocate for the voice of the user and a research-driven approach to product development.
Stay current with UX research trends, tools, and methodologies.
Location This role is based out of our Seattle office and follows a hybrid schedule. Team members are expected to be onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports To Director of Product Design, DEMS
Direct Reports None
What You Bring
6+ years of experience in UX research or a related applied research role in fast-paced, iterative product development environments.
Bachelor's or Master’s degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or related field.
Proficiency in a broad range of research methods, with strong grasp of mixed-methods approaches and when to apply them.
Demonstrated experience conducting research independently—planning, recruiting, executing, analyzing, and sharing results.
Experience shaping product strategy through user research, particularly in ambiguous or early-stage product areas.
Proven ability to influence cross-functional partners and drive user-centered outcomes.
Experience working with complex stakeholder environments, including collaboration with engineers, designers, and product managers.
Strong communication and storytelling skills for both technical and non-technical audiences.
Comfortable conducting both in-person and remote studies.
Familiarity with tools like Dovetail, Qualtrics, Figma, UserTesting, Lookback, Maze, or similar platforms is a plus.
Proficiency in data analysis tools or platforms (e.g., SPSS, R, Excel, Qualtrics, UserTesting, Dovetail, etc.).
Bonus If You Have
Experience in public safety, legal tech, government, or highly regulated environments.
Comfort working in zero-to-one or early product development spaces.
Basic proficiency in data analysis, statistics, or tools such as R, SPSS, or Excel.
A portfolio or case studies demonstrating research impact and methodology.
Experience working in regulated, enterprise, or government-adjacent environments.
Why Join Us
Be part of a mission-driven company transforming justice and public safety.
Collaborate with smart, humble, and passionate peers in a dynamic UX culture.
Lead meaningful research with real-world impact—and see your work come to life.
Access world-class tools, development resources, and mentorship opportunities.
Benefits
Competitive base salary + bonus + equity
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
401(k)
Wellness programs and emotional health support
Learning & Development programs
Snacks in our offices
Pay Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 123,750 in the lowest geographic market and USD 198,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
#J-18808-Ljbffr
At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We work better together, connecting with candor and care, seeking diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change while growing in a mission-driven environment where you matter.
Our Team The DEMS team (Digital Evidence Management Systems) builds tools that support the full lifecycle of digital evidence: collection, management, analysis, redaction, and sharing. Our work empowers users to manage high-stakes content with accuracy, efficiency, and trust. By deeply understanding user needs, we build experiences that enhance public safety and strengthen community relationships. This is a rare opportunity to lead impactful research that shapes the future of justice technology.
Role As a UX Researcher on the DEMS (Digital Evidence Management Systems) team, you’ll shape critical tools used by law enforcement and justice partners to manage and share evidence. This is a high-impact role in a mission-driven environment—ideal for someone ready to own research strategy, drive change, and grow in a collaborative, user-centered culture.
What You’ll Do
Lead and execute end-to-end UX research using mixed methods (qualitative and quantitative).
Collaborate with cross-functional teams—product, design, engineering—to align research efforts with business goals.
Design and conduct studies including interviews, usability testing, fieldwork, surveys, and experiments.
Synthesize insights into compelling deliverables such as journey maps, personas, and executive-ready reports.
Translate complex research findings into clear, actionable insights and deliverables.
Present findings to stakeholders and influence decisions with evidence-backed recommendations.
Champion a user-centered culture and elevate the quality and rigor of research across the DEMS pillar and Axon at large.
Advocate for the voice of the user and a research-driven approach to product development.
Stay current with UX research trends, tools, and methodologies.
Location This role is based out of our Seattle office and follows a hybrid schedule. Team members are expected to be onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports To Director of Product Design, DEMS
Direct Reports None
What You Bring
6+ years of experience in UX research or a related applied research role in fast-paced, iterative product development environments.
Bachelor's or Master’s degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or related field.
Proficiency in a broad range of research methods, with strong grasp of mixed-methods approaches and when to apply them.
Demonstrated experience conducting research independently—planning, recruiting, executing, analyzing, and sharing results.
Experience shaping product strategy through user research, particularly in ambiguous or early-stage product areas.
Proven ability to influence cross-functional partners and drive user-centered outcomes.
Experience working with complex stakeholder environments, including collaboration with engineers, designers, and product managers.
Strong communication and storytelling skills for both technical and non-technical audiences.
Comfortable conducting both in-person and remote studies.
Familiarity with tools like Dovetail, Qualtrics, Figma, UserTesting, Lookback, Maze, or similar platforms is a plus.
Proficiency in data analysis tools or platforms (e.g., SPSS, R, Excel, Qualtrics, UserTesting, Dovetail, etc.).
Bonus If You Have
Experience in public safety, legal tech, government, or highly regulated environments.
Comfort working in zero-to-one or early product development spaces.
Basic proficiency in data analysis, statistics, or tools such as R, SPSS, or Excel.
A portfolio or case studies demonstrating research impact and methodology.
Experience working in regulated, enterprise, or government-adjacent environments.
Why Join Us
Be part of a mission-driven company transforming justice and public safety.
Collaborate with smart, humble, and passionate peers in a dynamic UX culture.
Lead meaningful research with real-world impact—and see your work come to life.
Access world-class tools, development resources, and mentorship opportunities.
Benefits
Competitive base salary + bonus + equity
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
401(k)
Wellness programs and emotional health support
Learning & Development programs
Snacks in our offices
Pay Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 123,750 in the lowest geographic market and USD 198,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
#J-18808-Ljbffr