WeightWatchers is hiring: Product Content Design Lead in San Francisco

Join to apply for the Senior UX Writer role at WeightWatchers Join to apply for the Senior UX Writer role at WeightWatchers Get AI-powered advice on this job and more exclusive features. WeightWatchers is a global digital health company. We are the #1 doctor-recommended – and most clinically studied – behavioral weight health program in the world. For sixty years, WeightWatchers has helped millions build healthy habits and live happier, healthier lives. As the science of weight health rapidly evolves, so does WeightWatchers. Today we are developing new clinical pathways for medication access, creating behavioral programs for chronic health conditions, integrating third-party services, and enhancing product personalization. WeightWatchers has embraced technology, with our mobile app now the primary tool for most members. While we continue to perfect our digital product, we are also designing new in-person experiences. With these diverse member touchpoints, our potential for impact has never been greater. Who We Are Product Design at WW creates experiences across our prospect and member touch points—from the guest site, to our member apps, and to the tools our coaches use to guide member experiences. Our purpose is to craft user experiences that facilitate weight loss through behavior change via intuitive, inclusive, and empathetic interfaces. The Product Design team sits within Product, and has around 20 people, we prioritize autonomy, opportunity, and transparency within our team. Our team is made of T-shaped product designers and writers that have experience across the full design process, but balance it with deep skills along that spectrum across the team. We also have the expertise of Design Operations and support processes and programs that create clarity, efficiency, and agency. Strong, effective partnerships with Product, Engineering, Science, Insights & Innovation, Data & Analytics, and Service Design ensure our designed experiences are successful. What You Will Do Reporting to the UXR Manager, the Senior UX Writer will be responsible for writing interface copy within our digital experiences, spanning across the user journey. You will develop a strategic perspective and drive guidance for digital copy and UX as we create the future of WW. You will influence our tone of voice, collaborating with Product, Brand, and Marketing to craft easily understandable language for behavior change. Working within the Product Design org, you will partner with Product, UX Research, Data and Analytics, and Engineering to explore, research, and validate solutions. Key Responsibilities Concept, write, test, and deliver copy and content strategy for human-centered user experiences Pair with Product Designers to define, test and iterate UI copy across a variety of touch points and areas of the customer experience Help build products that are inclusive, useful, and trusted Understand the emotional and behavioral complexities involved in habit change Communicate potentially complex features in a way that develops confidence and ease of use - focus on clarity, coherence, quality, accessibility and global relevance Develop and evangelize copy guidelines, best practices, and product tone of voice based on user research and brand guidelines Act as a conduit between Design, Legal, and Marketing to drive workflow efficiencies and consistency Requirements 5+ years of experience as a UX Writer or similar role 2+ years of experience supporting product design and development A web-based portfolio of relevant work samples with a UX focus; including problems you helped solve for, your contributions, and impact to the users Comfort in an iterative work environment with a working knowledge of the design process and common UX methodologies Experience driving impactful digital products via effective and clear copy, guidelines, and content strategy Can edit existing work and create new copy Can write everything the user experience requires, including navigation items, button labels, tool tips, headlines, intro copy, error messages Self-motivated team player with mature cross-functional leadership skills Strong, informed POV with a growth mindset and curious default Passion for our customers, with empathy for those seeking support for health and weight management-related issues Well organized and able to switch contexts in a reasonable way across our product experiences Strong storyteller who can adjust style to fit the audience and the message Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. US Pay Range $160,000 - $185,000 USD At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We encourage our employees to come into the office 1-2 days/week. It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability. By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy. Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Wellness and Fitness Services Referrals increase your chances of interviewing at WeightWatchers by 2x Get notified about new User Experience Writer jobs in San Francisco, CA . 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr In Summary: The Senior UX Writer will be responsible for writing interface copy within our digital experiences, spanning across the user journey . Product Design at WeightWatchers creates experiences across our prospect and member touch points . You will develop a strategic perspective and drive guidance for digital copy and UX . En Español: A medida que la ciencia de la salud del peso evoluciona rápidamente, también evolucionan los WeightWatchers. Hoy en día estamos desarrollando nuevas vías clínicas para las experiencias médicas, creando programas para el acceso a condiciones de salud crónica, integrando servicios externos y mejorando la personalización del producto. Los prospectos de productos Weightwatchers han adoptado tecnología, con una aplicación móvil ahora disponible para usuarios. El equipo de diseño de productos se encuentra dentro del producto y cuenta con alrededor de 20 personas, priorizamos la autonomía, oportunidades y transparencia en nuestro equipo. Nuestro equipo está formado por diseñadores y escritores de productos en forma de T que tienen experiencia en todo el proceso de diseños, pero lo equilibran con habilidades profundas a lo largo de ese espectro a través del equipo. También tenemos la experiencia de Operaciones de Diseño y procesos de soporte y programas que crean claridad, eficiencia y agencia. Colaboraciones fuertes y efectivas con Product, Engineering, Science, Insights & Innovation, Data & Analytics y Service Design aseguran que nuestras experiencias diseñadas sean exitosas. Principales Responsabilidades Concepto, escritura, prueba y entrega de la estrategia de copia y contenido para las experiencias del usuario centradas en el ser humano Asociarse con los diseñadores de productos para definir, probar e iterar copias de UI a través de una variedad de puntos táctiles y áreas de la experiencia del cliente Ayudar a construir productos que sean inclusivos, útiles y confiables Comprender las complejidades emocionales y conductuales involucradas en un cambio de hábito Comunicar características potencialmente complejas de manera que desarrolle confianza y facilidad de uso - centrarse en claridad, coherencia, calidad, accesibilidad y relevancia global Desarrollar directrices, mejores prácticas y tono de voz del producto basado en investigaciones de usuarios y guías de marca Actúa como un enlace entre mensajes de diseño, legales y marketing para generar eficiencias de flujo de trabajo y constancia Requisitos Iteramos 5 años de experiencia como escritor UX o asesoramiento salarial similar 2 años de desarrollo de productos Otros pasos de negocio. En WeightWatchers, nuestra misión es construir una comunidad mundial conectada por hábitos saludables. Si eso resuena con usted, entonces nos encantaría hablar. Weightwatchers valora el desarrollo de la comunidad dentro de nuestra población de empleados también. Animamos a nuestros empleados a entrar en la oficina 1-2 días / semana. Es nuestra prioridad cultivar un lugar de trabajo diverso e inclusivo. Estamos comprometidos como individuos, como organización y como seres humanos, para abogar y apoyar a nuestros trabajadores, nuestros miembros y nuestras comunidades. Nos sentimos orgullosos de ser un empleador igualitario y no discriminamos sobre la base del sexo, raza, origen nacional, estado matrimonial, edad, religión, orientación sexual, género, identidad o discapacidad. Un empleador que viole esta ley estará sujeto a sanciones penales y responsabilidad civil. WeightWatchers cumple con todas las leyes aplicables de compensación para trabajadores de Rhode Island (capítulos 29-38 de la Ley General R.I.). Los empleados elegibles están cubiertos por el seguro de indemnización del trabajador por lesiones o enfermedades relacionadas con el trabajo. San Francisco, CA $185,000.00-$220,000.00 hace 2 horas Novato, CA$85,700.00-$126,860.00 hace 5 días San Francisco , CA$133,300.-$186,800.00 Hace 1 día Investigador de Experiencia del Usuario, Experto Superior en UX y Diseñador de Contenido Core Merchant Experience Senior and Content Designer, Plataforma de Anuncios San Francisco