Oregon Health Authority Principal Ombuds (Consultant Advisor 1)

Overview

Oregon Health Authority Principal Ombuds (Consultant Advisor 1)

• Position Title: Oregon Health Authority Principal Ombuds (Consultant Advisor 1)


• Initial Posting Date: 08/11/2025


• Application Deadline: 09/21/2025


• Agency: Oregon Health Authority


• Salary Range: 8,907 to 12,522


• Position Type: Employee

Job Description

Opportunity Awaits, Apply Today! - Oregon Health Authority Principal Ombuds/Consultation Advisor 1. This is a permanent position.

Applications will be reviewed on a rolling basis at two and four weeks after posting: August 22 and September 5. All applicants who meet the application posting deadline of September 21 will be fully considered and evaluated for the program.

What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration.

• Seven years of executive-level policy development or foundational experience directly related to the position being recruited; OR


• An equivalent combination of education and experience

Special Requirements: To be hired, you must have a criminal record that meets OHA criteria at the time of hire, and throughout employment.

Desired Attributes

• Consumer centered Medicaid experience and deep understanding of Medicaid in Oregon or nationally. Medicaid knowledge and experience, particularly from a consumer Medicaid perspective required. Experience and/or knowledge of Coordinated Care Organizations in Oregon (CCOs) and/or Managed Care Organizations (MCO), particularly elevation of consumer (member) voice and experience within these models, Medicaid complaints and grievances, and/or professional or lived experience working, advocating and/or navigating Oregon’s Medicaid system.


• Demonstrated experience working within Oregon Medicaid to advance health equity preferred.


• Client-Centered Advocacy and Equity Commitment Deep dedication to ensuring equitable access to high-quality, culturally responsive health services for all publicly funded medical benefit recipients, with a focus on eliminating health inequities and centering the voices of those served. Demonstrated ability to steward relationships with diverse groups.


• Cultural humility and conflict resolution. Demonstrated cultural awareness and cultural humility. Demonstrated skills in organizational collaboration, alternative dispute resolution and/or relationship-based approaches to resolving conflict and centering OHP members and equity advancements.


• Individuals with lived and/or professional experience working directly with diverse populations, specifically racially, ethnically, culturally, linguistically, gender- and ability- diverse community members preferred.


• Collaborative and Cross-Agency Partnership Building Skilled at fostering collaboration and co-creation across agencies and with community partners to drive policy, legislative, and program improvements that reflect the needs and experiences of Medicaid beneficiaries. Ability to work effectively within existing policies, rules and legislation for member-centered advocacy and elevate for systems improvement and change policies, rules and legislation that need improvement to center Medicaid beneficiary access to and quality of care.


• Strategic Analytical and Investigative Skills Demonstrated ability to translate individual experience into systems improvement and advocacy, particularly within Medicaid and/or other health settings. Strong capacity for analytical investigation to identify systemic barriers and develop strategic advocacy priorities, providing actionable recommendations to advance equity, quality, and access to health services.


• Demonstrated experience in fields such as social work, public health administration, communication, psychology, law, conflict resolution, or organizational change focused on social justice, diversity and inclusion, universal access and the ADA, dismantling institutional privilege and institutional racism, social determinants of health and equity preferred.


• Effective Communication and Reporting Written and oral communication skills with ability to persuade and to communicate complex topics in understandable ways. Effective communication demonstrating diplomacy, cultural humility and awareness in all communications with coworkers, OHA leadership, CCO staff, OHP members, and other members of the public. Expertise in communicating clearly and persuasively both internally and externally about complex topics in understandable ways. This includes delivering comprehensive, timely reports to the Governor, Oregon Health Policy Board, and other leadership bodies. Previous reports are available on the OHA Ombuds Reports webpage.


• Bi-lingual/bi-cultural communication skills preferred.


• Previous Ombuds experience

Previous Ombuds experience, particularly in an advocacy based, health based, and/or government based Ombuds Program preferred. Ability to bring and implement Ombuds standards of practice to the OHA Ombuds Program utilizing relevant Ombuds Associations including the U.S. Ombudsman Association, the International Ombuds Association, and the American Bar Association Dispute Resolution.

Must be proficient in Microsoft Suite tools. Power BI experience preferred. Experience in quantitative, qualitative and evaluation methodology preferred.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume and cover letter.

• Complete the online application


• Upload Resume


• Upload Cover Letter


• Applicants who fail to upload resume and cover letter will not be considered


• Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field. Applicants who fail to upload resume and cover letter will not be considered.


• External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.


• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.

After You Apply

• Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.


• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.


• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

Reminders

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!


• This announcement is for 1 (one), Full-time, Permanent, Managerial Services, Oregon Health Authority Principal Ombuds (Classification: Consultant Advisor 1 position based in Salem, Oregon.


• This is a Hybrid Optional position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.


• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior Recruiter Scott Lee at: .

Benefits Of Joining Our Team

• We offer a competitive benefits package including excellent medical, vision, and dental benefits with low out-of-pocket costs.


• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.


• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.


• Possible eligibility for the Public Service Loan Forgiveness Program.


• Membership in PERS/OPSRP.


• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the DAS Equal Pay Analysis Webpage for more information.


• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%.


• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

The Oregon Health Authority is an equal opportunity, affirmative action employer, committed to diversity and pay equity.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Education and Training

Industries

Government Administration

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