Dexian
Job Title: Human-Centered Design (HCD) Experience ArchitectLocation: Juno Beach, FL (Hybrid)Duration: 03 months (with potential to extend) with Possible fulltime ConversionKey ResponsibilitiesPrepare and participate in experience benchmarking and usability testing to ensure solutions meet user needsConduct user and channel behavior analysis to inform design decisionsPerform qualitative and quantitative research to gather actionable insightsDevelop personas and journey maps that reflect user needs and expectationsIdentify and address challenges through root cause analysisCollaborate on experience blueprinting and value modeling to enhance solution impactSynthesize insights and present findings to business and IT partnersCommunicate between business partners and internal teams to ensure clarityCollaborate with the Experience Architecture team and other organizational stakeholders to shape and drive a proactive strategic application visionAssist in the execution of discovery and research phases to gather essential insights and feedbackContribute to partner report-outs, ensuring stakeholders are informed and engaged QualificationsBachelor's degree in business, Marketing, Digital Strategy, or related fieldMinimum of 3 years of experience in digital strategy, user experience, or related fieldStrong understanding of Human-Centered Design (HCD) principles and methodologies such as design thinking, experience blueprinting, and insight synthesisProven ability to develop and execute digital strategies aligned with business goalsDetail-oriented, analytical, and proactive in identifying and solving problemsAbility to communicate effectively and collaborate with cross-functional teams, including other business units and IT stakeholdersDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.