Pascua Yaqui Tribe is hiring: Communication Operator in Tucson

Job Summary

The Communications Operator, under direct supervision, responds to all 911 emergency and non-emergency incoming calls for Police, Fire, and EMS. The incumbent prioritizes the calls and dispatches emergency personnel to crime scenes, calls for assistance, accidents, request for emergency medical assistance, security officer assistance and all other service calls. The Communications Operator enters and maintains call records and any related documents in both electronic and paper format.

Principle Duties and Responsibilities

• Answer emergency calls and dispatch appropriate personnel for response; determine when additional backup units are needed and check for safety of personnel on call.
• Under direction from the Communications Shift Supervisor or Communications Manager, contact other agencies such as search and rescue, Life Flight, and surrounding police agencies as needed.
• Answer non-emergency calls for stray or diseased animal pickup; arrest and transportation of individuals with warrants; monitor fire and burglar alarms to determine appropriate personnel response.
• Maintain and document all records of incoming and outgoing calls on Spillman CAD/RMS Systems, and any other system implemented by the police department.
• Provide police officers with requested information such as NCIC/ACIC information, local information and general police bulletin information.
• Monitor radio transmissions for Police, Animal Control, Security, Detention, Fire Department, Probation, and local bus monitors.
• Operate all communications center equipment used to answer, process, and dispatch emergency and non-emergency calls for service.
• Provide pre-approved, pre-arrival instructions to enhance caller and responder safety.
• Assign the appropriate dispatch priority to a call for service based on information from the caller and manage dispatch order accordingly.
• Work with alarm companies regarding silent/panic alarms at tribal enterprises and government facilities as required.
• Monitor local alarm and camera systems and dispatch Police and Security Officers, as well as Fire Department, as needed to respond to alarms.
• Monitor any police alerting systems.
• Enter and retrieve information from ACJIS (Arizona Criminal Justice Information System), including license/registration confirmation, missing person information, recovered and stolen vehicles, etc.
• Coordinate with resources for Law Enforcement and Fire Department staff as needed to complete assigned tasks.
• Perform other duties of a similar nature or level as requested by supervisor or director.

Knowledge Of, Skills And Abilities

• Policies and procedures related to the Pascua Yaqui Communications Center.
• Applicable federal, state, local and tribal laws, rules, and regulations.
• Geographic and demographic layout of the Pascua Yaqui Reservation.
• ACIC and NCIC information data processing.
• Proper application of radio communication codes and terms and the use of radio equipment.
• Availability and use of auxiliary emergency resources, agencies, personnel, and services.
• Knowledge of Yaqui culture, customs, resources and traditions and/or a willingness to learn.

Education, Certifications And Experience Required

• High School Diploma or GED and completion of the Pascua Yaqui Training program.

AND

• Must type at least 35 words per minute.
• Bilingual English/Spanish preferred, but not required.
• Must not have been convicted of a misdemeanor or any criminal offense involving moral turpitude in Arizona or any Federal/State jurisdiction, where such offense would be a misdemeanor, within the previous one year.
• Must not have been convicted of a crime or misdemeanor, or be under a court order, that would restrict the ability to possess firearms.
• Must not have any felony convictions.
• Must possess and maintain a valid Arizona Driver's License.

Special Requirements

• This position requires working non-traditional hours, nights, and weekends.
• Must have an FBI, BIA, Tribal Court and an Arizona POST Clearance, including a Level 1 Arizona Clearance Card. Failure to maintain a current clearance from the aforementioned agencies will result in termination.

The Pascua Yaqui Tribe offers 22 days of Paid Time Off (increasing with years of service) and 15 paid holidays per year. We provide comprehensive healthcare benefits and an onsite Wellness Center. The Tribe also offers a 401(k) Plan with a generous match and immediate vesting, plus a profit sharing plan after one year of employment. Sworn police and fire employees are eligible to contribute to the Arizona Public Safety Personnel Retirement Systems (PSPRS).

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Government Administration

#J-18808-Ljbffr